SCOTT SMOLA
Schoolcraft,MI
Summary
An extremely dedicated self-motivated individual looking to provide exceptional customer service to a business while seeking a rewarding and career-building position. Works productively on teams as well as independently in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Teller/Relationship Banker
Comerica
Kalamazoo, Michigan
11.2025 - Current
- Processed customer transactions accurately and efficiently at a leading financial institution.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed cash drawer, ensuring accurate cash handling and balancing at end of shifts.
- Followed Bank regulations and guidelines to perform actions correctly.
Bartender/Server
Mr. and Mrs.Crab
Grand Rapids, Michigan
10.2023 - 10.2025
SALES SERVICE REPRESENTATIVE
Nabisco
02.2021 - 10.2022
- Ensure Nabisco's leading brands (Oreo, Ritz, Belvita, Chips Ahoy, Triscuit among others) are well represented, stocked and maintained on shelf and displays.
- Work in partnership with the Sales Supervisor and Delivery Driver for outlet to execute the picture of success Make certain sales representatives' plans within stores are being followed and communicate any issues with the management team.
- Work closely with sales representatives to optimize visibility of products on shelves and the construction of promotional displays.
- Enhance seasonal sales, seasonal displays, and new product launches.
- Rotate and replenish products in customer outlet, including displays, racks.
- Maintain product integrity in every account; neatly stacked, condensed, and rotated back stock.
- Establish and maintain positive relationships with all customers, as well as provide superior customer service.
- Work in a fast paced retail environment while utilizing effective time management skills.
- One of the world's largest snacks companies
Travel Retail Merchandiser
SAS Retail Services LLC
01.2020 - 01.2021
- Ensure leading brands are well represented, stocked and maintained on shelf and displays.
- Work in partnership with the sales Supervisor and delivery driver for outlet to execute the picture of success Make certain sales representatives' plans within stores are being followed and communicate any issues with the management team.
- Work closely with sales representatives to optimize visibility of products on shelves and the construction of promotional displays.
- Enhance seasonal sales, seasonal displays, and new product launches.
- Rotate and replenish products in customer outlet, including displays, racks.
- Maintain product integrity in every account; neatly stacked, condensed, and rotated back stock.
- Review code dates of all products when servicing every customer.
- Implement Point of Purchase materials and execute projects.
- Assist with replenishment and inventory of merchandise in the warehouse.
- Delivers experienced, customer-focused teams that provide unique retail merchandising solutions with real-time technologies
RECYCLING ASSOCIATE
Imperial Beverage
07.2018 - 07.2019
- Assist in the receiving of freight, breakdown of pallets, scanning and sorting of boxes by driver routes, loading of vehicles, and helping to direct traffic in the facility.
- Prepare, sort materials, identify, and remove product and recyclables.
- Check all trucks in via computer and check sales for the day, make sure everything adds up.
- Ensures that incoming volume is directed to the correct destination on time.
- Inspect materials and sort recyclable items or materials.
- Ensures compliance with Lock Out Tag Out and all other MRF safety policies and procedures.
- Is a long-standing member of the beverage distribution community.
Education
Accounting
Kalamazoo Valley Community College
Kalamazoo, Michigan 09.2023 -
Mattawan Consolidated Schools
MattawanSkills
- Cash handling
- Transaction processing
- Customer service
- Regulatory compliance
- Financial reporting
- Relationship management
- Inventory management
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Customer relationship building
- Compliance, banking laws, and regulations
Timeline
Teller/Relationship Banker
Comerica
11.2025 - Current
Bartender/Server
Mr. and Mrs.Crab
10.2023 - 10.2025
Accounting
Kalamazoo Valley Community College
09.2023 -
SALES SERVICE REPRESENTATIVE
Nabisco
02.2021 - 10.2022
Travel Retail Merchandiser
SAS Retail Services LLC
01.2020 - 01.2021
RECYCLING ASSOCIATE
Imperial Beverage
07.2018 - 07.2019
Mattawan Consolidated Schools