Scott Suppa
Chilis Resturant
TITUSVILLE
1
year of professional experience
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Work History
Host/busser
1 Year 5 Months- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Coordinated with kitchen staff to communicate wait times and special requests.
- Assisted in training new hosts on customer service standards and procedures.
- Handled guest inquiries and resolved concerns promptly to enhance satisfaction.
- Collaborated with team members to ensure seamless service during peak hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Food Runner
1 Year 5 Months- Delivered food and beverages to tables promptly, ensuring customer satisfaction.
- Assisted kitchen staff in preparing orders during peak hours, enhancing service efficiency.
- Maintained cleanliness and organization of dining area, contributing to positive guest experiences.
- Collaborated with servers to coordinate timely food delivery, improving workflow and communication.
- Monitored inventory levels of utensils and supplies, ensuring readiness for service demands.
- Responded swiftly to customer inquiries and concerns, demonstrating strong problem-solving skills.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma
- Completed AP course in AP pre-calculus
- Completed AP course in AP music theory
- Extracurricular Activities: Band-4 years
Skills
Customer service
Multitasking proficiency
Effective time management
Team collaboration
Adaptable to change
Exceptional communication
Interests
Music
Timeline
Host/busser
Chili's Restaurant
03.2025 - CurrentRead More
Food Runner
Chilis Resturant
03.2025 - CurrentRead More
Titusville Highschool
High School Diploma
Read More