Scott Thomas

Worked mostly in trim out department managing installers and trim crews.

• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Evaluated systems according to predetermined checklist and noted issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Explained diagnostic findings to customers and outlined repair or service options.
• Inspected equipment to diagnose operational issues.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Provided technical support and maintenance services.
• Replaced faulty components and performed preventive maintenance to secure smooth operations.
• If during inspection or service calls I found that replacement would be a better option I would quote the replacement options always starting the higher tier systems. Giving the client as much comfort as they could afford.
• I was always told and believe it is not my job to count anybody's money so I give all options to all clients.
• I know the clients choice has very little to do with the cost and more knowing that they trust you and you have answered all there question.
• 
  

• Participated in educational opportunities, maintaining working knowledge of company network and reading technical.
• Used hand tools, power drills, multi-meters and ohms meters.
• Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
• Tracked project costs and other financial metrics to maximize profitability.
• Monitored construction sites for compliance with safety regulations and adherence to standards.
• Used computer software to design construction plans and perform calculations.
• Collaborated with home builders to evaluate duct designs of projects.