Scott Wakefield
Boise,ID
Summary
Dynamic professional with a positive attitude and a valid driver's license, experienced in enhancing customer satisfaction at Jimmy John's through timely deliveries. As an Owner Contractor at H&W Incorporated, I fostered strong client relationships, driving repeat business and referrals while implementing efficient processes that elevated service quality.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Jimmy John's
Boise, ID
10.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Owner Contractor
H&W Incorporated
Grand Junction, CO
10.2018 - 02.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Master of Arts - Philosophy
University of San Diego
San Diego, CA05-2003
Bachelor of Arts - English/Education
California State University, Northridge
Northridge, CA06-1983
High School Diploma -
Twentynine Palms High School
Twentynine Palms, CA12-1980
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Timeline
Delivery Driver
Jimmy John's
10.2024 - Current
Owner Contractor
H&W Incorporated
10.2018 - 02.2024
Master of Arts - Philosophy
University of San Diego
Bachelor of Arts - English/Education
California State University, Northridge
High School Diploma -
Twentynine Palms High School