SCOTT WALLACE
CANASTOTA,NY
Summary
Experienced Transportation and Distribution leader with over 20 years in managing large teams and ensuring safety compliance. Specializes in improving delivery performance across multi-site networks and overseeing complex depot operations. Skilled in staff development, talent acquisition, and delivering exceptional customer service while prioritizing safe and efficient logistics.
Overview
2027
2027
years of professional experience
Work History
Sr. Manager - Transportation and Distribution
Dairy Farmers of America
East Syracuse, New York
03.2025 - 10.2026
- Managed 100+ employees by providing guidance, setting goals, assigning work, and tracking performance.
- Directed cross-terminal teams in developing practical solutions for complex problems.
- Enhanced operational efficiency by ensuring timely pickups of all farmer owners for market deliveries.
- Utilized Samsara programs to drive safety and compliance efforts, achieving daily safety goals.
- Monitored compliance with applicable laws, regulations, policies, and procedures.
- Supported monitoring of food safety, sanitation, and regulatory compliance standards.
- Assisted with recruitment by interviewing candidates and helping select qualified hires.
- Worked with maintenance teams on preventive maintenance and repairs.
District Operations Manager
Ferrellgas
Verona, Wisconsin
03.2014 - 03.2025
- Directed district propane operations across six depots and delivery routes.
- Coordinated scheduling, training, and daily workload assignments to optimize operational efficiency.
- Monitored safety compliance at propane storage, transport, and customer sites.
- Reviewed driver logs, vehicle checks, and DOT compliance records to ensure regulatory adherence and operational safety.
- Managed inventory levels for propane storage tanks, cylinders, and operating supplies.
- Inspected facilities, equipment, and fleet readiness for Ferrellgas and Blue Rhino operations.
- Resolved customer complaints quickly and professionally under company policy.
- Organized monthly safety meetings with depot drivers to reinforce safety protocols and clarify expectations.
District Sales Manager
Voortman Cookies
Ontario, Canada
12.2011 - 03.2014
- Managed district sales plans for Voortman Cookies across retail territories.
- Oversaw 9 distributors in New York, Massachusetts, and Pennsylvania
- Built relationships with grocery buyers, distributors, and store managers.
- Monitored shelf placement, pricing, and product displays in retail locations.
- Resolved customer concerns and maintained service standards for Voortman accounts.
Director of Distribution
Byrne Dairy
Syracuse, New York
05.2005 - 09.2011
- Supported Byrne Dairy distribution operations across 10 depot locations, fleet, and delivery teams.
- Coordinated route planning for product deliveries to retail locations, optimizing schedules for timely service.
- Led training, coaching, and daily issue resolution for 15 supervisors and 150+ drivers.
- Reviewed monthly KPI, P&L, and efficiency reports.
- Facilitated hiring of supervisors and drivers across all locations to build a capable distribution workforce.
- Built and applied strategies to improve distribution operations.
- Managed maintenance for 200+ assets and supported opening multiple locations to expand distribution footprint.
- Expanded distribution footprint by establishing new operational sites
Driver Supervisor
Byrne Dairy
Syracuse, New York
2001 - 2005
Delivery Driver
Byrne Dairy
Syracuse, New York
1985 - 2001
Skills
- Logistics management
- Fleet management
- DOT Safety compliance
- Samsara systems knowledge
- Preventive maintenance
- Team leadership and mentoring
- Staff development
- Talent acquisition
- Clean Class A license with X endorsement
- Strong Customer Service skills
Accomplishments
- Employee of the Year Byrne Dairy 1991
- Superstar Award Byrne Dairy 1998
- Manager of the Year Byrne Dairy 2007
Timeline
Sr. Manager - Transportation and Distribution
Dairy Farmers of America
03.2025 - 10.2026
District Operations Manager
Ferrellgas
03.2014 - 03.2025
District Sales Manager
Voortman Cookies
12.2011 - 03.2014
Director of Distribution
Byrne Dairy
05.2005 - 09.2011
Driver Supervisor
Byrne Dairy
2001 - 2005
Delivery Driver
Byrne Dairy
1985 - 2001