Scott Whalen
Walmart
Rochester
19
years of professional experience
Results-driven team leader with expertise in performance coaching, workload management, and problem resolution. Proven ability to enhance staff productivity through effective training programs and mentoring.
Work History
Team Leader Manager
9 Years 2 Months- Led team in achieving operational excellence through streamlined processes and effective communication.
- Implemented training programs to enhance staff performance and increase productivity across departments.
- Developed strategies to optimize inventory management, reducing waste and improving stock accuracy.
- Mentored team members, fostering a collaborative environment focused on continuous improvement and development.
Receiving Clerk
4 Years- Received and inspected incoming shipments for accuracy and quality compliance.
- Organized inventory storage to optimize space and facilitate efficient retrieval.
- Collaborated with team members to streamline receiving processes, reducing delays.
- Maintained accurate records of received merchandise in inventory management systems.
- Trained new staff on receiving protocols and safety procedures, enhancing team efficiency.
- Monitored stock levels and coordinated with suppliers to ensure timely replenishment.
Frozen and Dairy Associate
5 Years- Managed inventory for frozen and dairy products to ensure optimal stock levels.
- Assisted customers in locating items and provided product recommendations for enhanced satisfaction.
- Operated equipment for freezing and refrigeration while adhering to safety protocols.
- Trained new associates on product knowledge, operational procedures, and customer service standards.
- Conducted regular quality checks on frozen and dairy items to maintain freshness standards.
Education
High School Diploma
Skills
Customer focus
Workload management
Motivational skills
Influencing skills
Meeting facilitation
Employee scheduling
Performance coaching
Team leadership
Customer service
Performance evaluations
Problem resolution
Timeline
Team Leader Manager
Walmart
03.2017 - 05.2026Read More
Receiving Clerk
Cole Haan
01.2013 - 01.2017Read More
Frozen and Dairy Associate
Market Basket
01.2007 - 01.2012Read More
Somersworth High
High School Diploma
Read More