Scott Whenrey

• Developed and implemented program schedules to enhance resident engagement and satisfaction.
• Coordinated interdepartmental communication to ensure seamless service delivery across all programs.
• Led training sessions for staff on best practices in resident care and program execution.
• Evaluated program effectiveness through resident feedback, facilitating continuous improvement initiatives.
• Conducted regular assessments of program outcomes, adjusting strategies to meet evolving resident needs.
• Established strong relationships with key stakeholders, ensuring support for program initiatives.
• Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
• Coached team members on professional development opportunities, contributing to improved overall performance.
• Built teams to address project goals and objectives for multiple projects.

Currently working as a CNA on the rehab/therapy unit. I provide emotional support as well as personalized care.

I was hired to become the new Residential Service Director for memory care that is being added to center.

• Managed resident admissions process, ensuring smooth transitions and compliance with regulatory standards.
• Coordinated resident activities, fostering engagement and enhancing community involvement.
• Developed training programs for staff, improving service delivery and operational efficiency.
• Established feedback systems to evaluate resident satisfaction and enhance ongoing improvements.
• Created detailed reports on resident feedback, allowing for targeted improvements in service delivery.
• Leveraged social media platforms effectively to promote upcoming events and important announcements within the community.