Open To Work
Scott Whitlock
Princeton,ill
Summary
Being a Service Adviser at a dealership is my strong suit. I could sell cars but low and slow is not. That's why i sell labor. My goal is to make everyone involved the most money possible.
Overview
4
4
years of professional experience
Work History
Service Advisor
Princeton Automotive Group
Princeton, IL
12.2021 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Collaborated with technicians to ensure accurate diagnosis and timely delivery of vehicle services.
- Managed appointment scheduling, optimizing workflow and enhancing customer satisfaction.
- Utilized dealership management software to track service requests and maintain accurate records.
- Educated customers on service options, facilitating informed decision-making and ensuring clarity in communication.
- Assisted in training new staff on company policies and best practices for customer interactions.
- Implemented process improvements that streamlined service operations, reducing turnaround times for customers.
Education
Princeton High School
Princeton IL06-2004
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Strong work ethic
Accomplishments
4 Years Cetrified Service Advisor
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Service Advisor
Princeton Automotive Group
12.2021 - Current
Princeton High School