SCOTTI KIRKLAND

• Maintained detailed and current records on customers, orders and assignments.
• Picked up, delivered and organized parts for customers and specific jobs.
• Arrived on time for every shift and appointment to repair and maintain several types of old and new systems.
• Assisted with complex equipment repairs and Diagnostics

Was responsible for printing customers order request for delivery and pick ups, pulling orders and making sure they were correct and in good condition for delivery. Assigning to route drivers to be delivered in a timely fashion.

• Performed statistical analyses to gather data for operational and forecast team needs.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Developed and managed department budget to monitor financial performance and minimize expenses.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

• Mentored and supervised over 30 personnel within unit, providing positive guidance for professional and personal development.
• Directed safe and secure operations of over millions worth of government property, resulting in no loss of equipment or negative incidents.
• Trained service men/women in daily, weekly, and monthly duties.
• Was responsible for boat deck, and flight deck operations.