Chad Squires
Summary
Proven Helper/Technician with a track record of enhancing system efficiency and client satisfaction at Advance Plumbing & Electrical. Excelled in troubleshooting and preventive maintenance, bolstering equipment reliability. Renowned for exceptional problem management and fostering strong customer relationships, significantly improving service delivery and operational standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Helper/Technician
Advance Plumbing & Electrical
07.2020 - 12.2024
- Maintained detailed and current records on customers, orders and assignments.
- Established trust with clients through consistent delivery of high-quality services within estimated timelines.
- Achieved faster repair times by effectively prioritizing workload based on urgency and importance.
- Inspected components, tested wiring and diagnosed system faults.
- Arrived on time for every shift and appointment to repair and maintain Type systems.
- Completed basic and semi-skilled work with little or no oversight.
- Exhibited strong problem-solving skills in diagnosing and repairing various types of equipment malfunctions.
- Upheld company reputation for excellence by consistently adhering to industry standards and best practices throughout all tasks performed.
Cashier Team Lead
California Pet Center
05.2018 - 07.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Barista
Starbucks
03.2014 - 06.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Associate Of Culinary Arts - Culinary Arts
Culinary Institute of Charleston
7000 Rivers Avenue, North Charleston SC05.2010
Skills
- Hand and power tools
- Power tool use
- Troubleshooting skills
- Safety awareness
- Problem management
- Culinary Arts
- Hospitality FOH
- Mixology
Accomplishments
Competed at Prostart Cooking competitions in Myrtle beach and placed 3rd place.
Certification
Serv safe certified
Timeline
Helper/Technician
Advance Plumbing & Electrical
07.2020 - 12.2024
Cashier Team Lead
California Pet Center
05.2018 - 07.2020
Barista
Starbucks
03.2014 - 06.2019
Serv safe certified
Associate Of Culinary Arts - Culinary Arts
Culinary Institute of Charleston
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