Scottie Edison
Katy,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proficient in maintaining smooth and efficient mechanical systems. Systematic professional with keen eye for details, strong focus on performance improvements and skill in root cause analysis. Accomplished in directing system improvements, maintaining budgets and improving performance with minimal impact on business operations. Talented in managing projects, leading teams and resolving routine and complex operational problems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Parts Coordinator
Anthony BodyShop
Houston, TX
02.2024 - Current
- Maintained detailed records of transactions, contributing to overall operational accuracy and compliance.
- Issued parts to technicians to complete customers' repairs.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Mechanical Technician
North West Hyundai
08.2021 - 12.2023
- Performed troubleshooting, diagnosis, and repair of equipment.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
- Identified mechanical problems and determined best solutions for correction.
Customer Service Cashier
AutoZone
02.2022 - 12.2022
- Utilized POS system to handle customer cash and credit card transactions.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Redeemed coupons to discount purchases.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Cashier Assistant
Journeys Shoes
Katy, TX
06.2020 - 11.2021
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Removed trash, swept, and mopped floors for professional appearance.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Cleaned and sanitized cashier workstation and scanning area.
- Retrieved items for customers and verified prices.
Education
Master Of IT - Security System Technology
University of Houston - Downtown
Houston, TXSkills
- Equipment Installation
- Regulatory Compliance
- Blueprint Interpretation
- Machine Programming
- Mechanical Troubleshooting
- Equipment Monitoring
- Adaptability
- Mechanical troubleshooting
- Machine operation
- Safety protocols
- Quality inspection
- Power tools proficiency
- Machine setup
- Parts replacement
- Diagnostic testing
Certification
First Aid/CPR Certified
Timeline
Parts Coordinator
Anthony BodyShop
02.2024 - Current
Customer Service Cashier
AutoZone
02.2022 - 12.2022
Mechanical Technician
North West Hyundai
08.2021 - 12.2023
Cashier Assistant
Journeys Shoes
06.2020 - 11.2021
Master Of IT - Security System Technology
University of Houston - Downtown