Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Scottie Hermann

New Port Richey,FL

Summary

Resourceful Paint Sales Associate with experience in color matching, inventory management and customer service. Skilled at creating custom tints, recommending paint options to customers based on needs and usage, and maintaining store aesthetics.Proven expertise in boosting customer satisfaction through in-depth product knowledge and strong communication skills. Consistently drives sales growth by delivering innovative solutions tailored to client requirements.

Overview

5
5
years of professional experience

Work History

Paint Sales Associate

The Home Depot Inc
Tampa, Florida
11.2024 - Current
  • Assisted customers in selecting appropriate paint products for diverse projects.
  • Collaborated with team to restock shelves and oversee inventory management.
  • Resolved customer complaints swiftly while ensuring a positive experience.
  • Trained new employees on effective customer service techniques and product knowledge.

Lead Generator

Red Cap Plumbing
Tampa, Florida
04.2024 - 11.2024
  • Developed strategies to enhance lead conversion rates and maximize revenue opportunities.
  • Analyzed customer needs to recommend suitable products and services.
  • Maintained accurate lead information in CRM system to ensure data integrity.
  • Participated in team meetings to strategize lead generation improvements.
  • Collaborated with new customers to provide comprehensive details on company offerings.
  • Networked effectively to expand client base and promote products.

Technician

Vivint Home Security
Tampa, Florida
12.2020 - 04.2024
  • Troubleshot technical issues swiftly in collaboration with team members.
  • Trained new technicians on operational procedures and safety protocols.
  • Monitored inventory levels to ensure timely replenishment of tools and supplies.
  • Replaced defective components as necessary to maintain equipment functionality.
  • Utilized various hand tools, including soldering irons and wire strippers.
  • Performed equipment repairs following manufacturer specifications.
  • Installed new components or replaced parts to restore operational integrity.
  • Completed scheduled appointments punctually to enhance service quality.

Education

GED -

Marchman Technical College
New Port Richey, FL
06-2025

Skills

  • Customer service and support
  • Inventory management
  • Lead generation
  • Problem solving
  • Paint application techniques
  • Color matching
  • Upselling strategies
  • Quick learner
  • Time management

Affiliations

  • Photography
  • Paintball
  • bowling

Languages

English
Native/ Bilingual
Spanish
Elementary

Accomplishments

  • 3rd in the region of profit from upsells
  • Team Leader during travels to multiple states

References

References available upon request.

Timeline

Paint Sales Associate

The Home Depot Inc
11.2024 - Current

Lead Generator

Red Cap Plumbing
04.2024 - 11.2024

Technician

Vivint Home Security
12.2020 - 04.2024

GED -

Marchman Technical College

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