Highly educated cannabis technician versed in greeting high-volume of customers and recommending merchandise based on individual physical and psychological needs. Skilled at creating eye-catching displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all inventory and sales. Valuable skills such as psychological retail analysis (what do specific customers need based on initial social assessments), as well as applied mathematics and engineering are my unique niche.
Hi, I’m
Scout Grove
Budtender
Colorado Springs,CO
Summary
Overview
1
year of professional experience
1
Certification
Work History
T-Mobile
Sales Associate
02.2017 - 03.2018
Job overview
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Tracked stock using company inventory management software.
- Prepared large cash deposits with zero discrepancies.
- Educated associates on market trends and stayed up-to-date on forecasts.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Served as primary point of contact for support relating to owned solutions and products.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Documented reported faults and bugs for referral to development staff's use in iterative updates.
- Performed root cause analysis of reported issues to decisively discern and enact corrections.
- Maintained response times in compliance with internal policies to support business continuity.
- Maintained personal repository of technical knowledge used to hone responses and shorten remediation times.
- Prepared merchandise for sales floor by pricing or tagging.
Education
University of ArizonaTucson, AZ
Bachelor of Science from Astrophysics & Cosmology
06.2020
University Overview
- 4.0 GPA
- Graduated with Honors
- Minor in Psychology
Skills
- Planning and Coordination
- Analytical and Critical Thinking
- Written Communication
- Organization and Time Management
- Interpersonal Communication
- Multitasking Abilities
- Data Entry
- Applied Mathematics
- Applied Science
- Applied Sociology
Certification
- Marijuana Enforcement Division (MED) Badge
Timeline
Sales Associate
T-Mobile
02.2017 - 03.2018
University of Arizona
Bachelor of Science from Astrophysics & Cosmology
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