Scout Hnizdo
Firestone,CO
Summary
Organized and dependable person, successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Detail focused team player with strong organizing skills. Ability to handle multiple projects at once with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Barista
Ziggi's Coffee
03.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Store Manager
Baskin Robbins Ice Cream
07.2021 - 11.2023
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Interviewed, hired, and scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Inventory control
- Interacted well with customers to build connections and create relationships.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Frederick High School
Firestone, CO05.2022
Skills
- Employee Training
- Strong work ethic
- Shift Scheduling
- Positive Team Player
- Outstanding Communication Skills
- Patience and empathy
- Inventory control
- Strong work ethic
- Friendly and outgoing
Hobbies
- Snowboarding
- Paddle Boarding
- Weightlifting
- Reading
- Traveling
Timeline
Barista
Ziggi's Coffee
03.2024 - Current
Store Manager
Baskin Robbins Ice Cream
07.2021 - 11.2023
High School Diploma -
Frederick High School
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