Scout Leal
Surprise,USA
Summary
Dynamic and motivated professional with extensive experience in the restaurant industry, recognized for delivering exceptional customer service and ensuring timely, accurate order fulfillment. Proven ability to multitask and solve problems effectively while fostering a positive atmosphere in high-pressure environments. Highly skilled in using effective communication and adaptability. Committed to making positive changes and continually evolving. Eager to contribute skills and dedication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
EXPO/ TO-GO/ HOSTESS/ SERVER/ FOOD PREP
Twisted Italian
01.2020 - Current
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Prepared and served food and beverages to customers.
- Greeted and accommodated guests, building positive experience from first interaction.
- Packaged to-go orders while performing a quality control check to ensure customers receive the best experience.
- Understand the safe and efficient practices of food preparation.
- Mastered multitasking by answering the phones, running food, and packaging orders.
- Had clear communication as expo with the kitchen line to ensure customers receive quality food in a timely manner.
- Provided quality customer service.
Education
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ05.2025
Skills
- Stocking and Replenishing
- Seating Assignment Preparation
- Menu Memorization
- Quality Control
- Customer Service
- Dining Area Maintenance
- Cash Handling
- Clear Communication in High-Volume Dining
- To-Go Order Preparation
- Menu Item Recommendation
- Catering Menu Expertise
- Safe and Efficient Food Prep
Certification
- Arizona Food Handlers Card
- Arizona BASIC Title 4 Alcohol Training (On-Premise)
Timeline
EXPO/ TO-GO/ HOSTESS/ SERVER/ FOOD PREP
Twisted Italian
01.2020 - Current
Bachelor of Arts - Psychology
Arizona State University