Summary
Overview
Work History
Education
Skills
Timeline
Generic

Forrest Day

Loveland,CO

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

16
16
years of professional experience

Work History

Manager

Pizza Hut
10.2022 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Facilitated successful cross-functional collaborations for completion of key projects, fostering strong working relationships among team members.

Bartender

Nordys BBQ
04.2019 - 05.2022
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing bar area and prioritizing orders.
  • Contributed to positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Server/Waiter

First Watch
06.2018 - 04.2019
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Veteran

Army
08.2008 - 11.2017
  • Accountable for over $30 million of equipment
  • Improved team efficiency by implementing strategic communication and coordination methods during artillery operations.
  • Reduced miscommunication errors by conducting thorough equipment inspections and maintaining clear communication with fellow service members.
  • Enhanced team performance by implementing efficient communication and decision-making strategies.
  • Developed comprehensive training programs for subordinates, resulting in improved skill sets and job performance.
  • Enhanced unit readiness by conducting thorough training sessions and implementing strategic planning initiatives.
  • Led team of 10 personnel for successful completion of vital missions, ensuring safety and effectiveness in operations.

Education

Associate of Arts - Operational Management

Front Range Community College
Fort Collins, CO
04.2024

Associate - General Studies

Aims Community College
Greeley, CO
12.2018

Skills

  • Proficient in Excel
  • Time management and organization
  • Leadership and Team Management
  • Customer Relationship Management
  • Adaptability and Flexibility
  • Scheduling and resource allocation
  • Developing project plans
  • Budgeting and cost control
  • Documentation Management
  • Meeting facilitation
  • Project tracking

Timeline

Manager

Pizza Hut
10.2022 - Current

Bartender

Nordys BBQ
04.2019 - 05.2022

Server/Waiter

First Watch
06.2018 - 04.2019

Veteran

Army
08.2008 - 11.2017

Associate of Arts - Operational Management

Front Range Community College

Associate - General Studies

Aims Community College

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Forrest Day