Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jazmyne Wiggins

Griffin,GA

Summary

Dynamic customer service professional with a proven track record at Watts Tours, adept at fostering loyalty and enhancing client relationships. Skilled in data entry and scheduling, I excel in critical thinking and thrive in fast-paced environments, ensuring efficient operations and exceptional service delivery.


As a customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Watts Tours
10.2023 - Current
  • Provide professional and assistance to customers
  • Maintain business relationships that increased loyalty and repeat business.
  • Respond to customer requests for services and company information.
  • Prioritize tasks, managed schedules, organized meetings/ trips, order supplies
  • Maintain files (physical and digital)
  • Other administrative tasks as assigned

Phlebotomy Intern

Messiah for Life
07.2023 - 09.2023
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Strict adherence to infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Specimen handling and storage

Lift Truck Operator

Kimberly Clark DHL
05.2021 - 06.2023
  • Streamlined loading and unloading processes with efficient operation of lift trucks for various types of cargo.
  • Ensured accurate record-keeping for all lift truck-related activities, contributing to proper inventory tracking and warehouse documentation.
  • Collaborated with team members to ensure smooth workflow during shift changes, leading to increased productivity levels.
  • Enhanced workplace safety with strict adherence to operating procedures and guidelines for lift truck operations.

Crew Member

Burger King
05.2018 - 03.2021
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked front counter, drive-thru and other areas.

Education

Phlebotomy Certificate - Phlebotomy

Messiah For Life
Forest Park, GA
09-2023

High School Diploma -

Spalding High School
Griffin, GA
05-2019

Skills

  • Customer service
  • Computer proficiency
  • Critical thinking/ Problem solving
  • Data entry/ File organization
  • Scheduling/ Payment processing
  • Paperwork processing
  • Time management
  • Multitasking/ Active listening
  • Work well independently or with a team
  • Administrative support

Certification

CPR and AED Certified 09/2023

NHA Phlebotomy Technician 09/2023

Timeline

Customer Service Representative

Watts Tours
10.2023 - Current

Phlebotomy Intern

Messiah for Life
07.2023 - 09.2023

Lift Truck Operator

Kimberly Clark DHL
05.2021 - 06.2023

Crew Member

Burger King
05.2018 - 03.2021

Phlebotomy Certificate - Phlebotomy

Messiah For Life

High School Diploma -

Spalding High School
Jazmyne Wiggins