Seaira Steele
Inglis,FL
Summary
Optometric Technician with 2 years of experience delivering high level of customer service for 6 years and providing patient centered care. Assumes active role in patient visits by taking patient vitals and documenting medical history. Assists optometrist with additional testing and contact lenses sales and ordering to support vision needs for patients of all ages.
Overview
7
7
years of professional experience
Work History
Optical Technician
Optimart
Inverness, FL
10.2022 - Current
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Improved patient satisfaction by providing thorough eye examinations and personalized care.
- Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
Server
Bubbaques-bbq
Crystal River, FL
12.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Server
Blackwater Bar And Grill
Yankeetown Fl
03.2020 - 09.2020
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Carhop Server
Sonic
Walterboro, SC
03.2019 - 11.2019
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
Server
Beef 'O' Brady's
Crystal River, FL
09.2018 - 01.2019
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Crew Member
Wendys Fast Food
Brooksville, FL
03.2017 - 05.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Central High School
Brooksville, FL05.2018
Skills
- Optical dispensing
- Customer Service
- Paperwork management
- Strong Work Ethic
Timeline
Optical Technician
Optimart
10.2022 - Current
Server
Bubbaques-bbq
12.2021 - 05.2022
Server
Blackwater Bar And Grill
03.2020 - 09.2020
Carhop Server
Sonic
03.2019 - 11.2019
Server
Beef 'O' Brady's
09.2018 - 01.2019
Crew Member
Wendys Fast Food
03.2017 - 05.2018
Central High School