Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Seairra Dents

Baton Rouge,USA

Summary

Seeking a position that will allow me to use discipline and creativity previously acquired to benefit my employer and to also be in a professional environment where I may utilize previous work experience and be the opportunity to excel within the company. Customer service, doing people skill communicating with the clients about any issues that need to be fixed or things I need to be done, Experienced Executive Assistant “Seasoned Executive Assistant with over 5 years of experience in supporting senior executives and managing complex schedules. Seeking to leverage my expertise in office management, strategic planning, and project coordination to enhance executive efficiency and organizational productivity

Professional nurse with significant experience in critical care settings. Strong focus on team collaboration and achieving results. Known for adaptability, reliability, and high standards in patient care. Skills include advanced clinical assessment, effective communication, and rapid response to emergencies.

Transitioning from high-stakes medical environment with focus on critical patient care and rapid response. Skilled in making swift, accurate decisions under pressure and maintaining calm in emergency situations. Seeking to leverage these abilities in new field while continuing to deliver exceptional service and care.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Rapid Response

Paychex, Inc.
06.2024 - Current
  • Led successful contingency planning efforts to ensure rapid response capabilities during emergency situations.
  • Optimized patrol routes and schedules, ensuring comprehensive coverage and rapid response to incidents.
  • Aided nursing staff during emergencies through rapid response efforts such as calling appropriate support teams or locating essential equipment when needed.
  • Achieved faster time-to-market by integrating agile methodologies into the QA process, promoting adaptability and rapid response to changing requirements.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

CSR - Customer Service Representative

iQor
03.2023 - 06.2024
  • Answering questions about a company's products or services.
  • Processing orders and transactions.
  • Resolving issues and troubleshooting technical problems.
  • Delivering information about a company's offerings.
  • Providing proactive customer outreach.
  • Handling customer complaints.
  • Collecting and analyzing customer feedback
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
  • Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
  • Delivered outstanding problem-solving skills in addressing recurring issues that resulted in improved operational efficiency.

Warehouse Associate/Forklift Operator

GXO Logistics
06.2022 - 03.2023
  • My job is to audit orders, check the trucks , load and off load trucks in a timely manner, also picking orders fr customers , using hand held scanner ,inventory checking full putting pallets in location using forklift nd stand up lift truck
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.

Loader/Unloader

Capital City Produce
01.2022 - 12.2022
  • To scan all pallets , go over pallets to make sure material that’s on the ticket is on the pallets, the scan the pallets to the truck u are loaded it on to , clean dock at end of shift
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
  • Checked accuracy of product packaging and labeling, rectifying any issues.
  • Followed all safety and security protocols to minimize risk of injury.

Forklift Operator

Louisiana Fish Fry Products
04.2020 - 10.2021
  • Performing an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock and other
  • Completes shipments by processing and loading orders. Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area. Completes deliveries by driving truck or van to and from vendors
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.

Order Selector/Forklift Operator

Martin Brower
06.2018 - 02.2020
  • Performing an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock and other
  • Completes shipments by processing and loading orders. Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area. Completes deliveries by driving truck or van to and from vendors

Security Guard

Wesier Security
11.2017 - 06.2019
  • Answering phone, checking all post to make sure security, make sure no unauthorized person was in the plant, direct traffic, check trucks in, check CDL, TWIC and OSHA, patrol the area, sit at dock and patrol area
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.

Scaffold Builder

BrandSafway
01.2014 - 03.2016
  • Assembling and dismantling structures that allow workers to access specific portions of a building to perform needed work. These construction leaders take corrective action to prevent job hazards and keep their team safe from injury.
  • Displayed strong physical stamina, consistently fulfilling demanding labor requirements throughout long workdays onsite.
  • Adhered to strict quality control standards, guaranteeing the reliability and stability of built scaffolding structures.
  • Demonstrated versatility in scaffold construction by adapting to various architectural designs and requirements.
  • Enhanced job site safety by assembling and dismantling safe, secure scaffolding structures.
  • Reduced workplace accidents with proper inspection and maintenance of scaffold components.
  • Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.

Education

Master of Nursing - Medical Assisting

Fortis College
Baton Rouge, LA
12.2024

College Degree - Nccer safety

River Parishes Community College
Gonzales, LA
05.2025

High School Diploma -

Springfield Preparatory School
Springfield La
05-2014

Skills

  • Filing
  • ERP systems
  • Reach truck
  • Forklift
  • Hair Styling
  • Order picker
  • Packaging
  • Materials handling
  • Schematics
  • Pallet Jack
  • Lift truck
  • Business Management
  • Construction
  • Load & Unload
  • Manufacturing
  • Security
  • Manufacturing facility
  • Customer service
  • Front Desk
  • Programmable logic controllers
  • Shipping & Receiving
  • Live chat
  • RF scanner
  • Leadership
  • Medical terminology
  • Administrative Experience
  • Industrial equipment
  • Heavy equipment operation
  • Shipping & receiving
  • Heavy lifting
  • Order Picking
  • Quality control
  • Analysis skills
  • Warehouse experience
  • Order fulfillment
  • Rapid response
  • Time-sensitive response
  • Rapid Response Leadership

Certification

  • CPR Certification February 2023 to Present
  • NCCER safety 26692248 January 2023 to Present
  • CSST
  • CSS
  • OSHA 30
  • FIELD SAFETY
  • SAFETY TECHNOLOGY
  • Lean Six Sigma White Belt December 2022 to Present
  • Management and Grategy Instate
  • Twic March 2018 to Present
  • Armed Security License
  • Pallet Jack Certification
  • Guard Card
  • Forklift Certification
  • ARSC Basic Orientation Plus
  • Licensed Psychologist Credentials
  • First Aid Certification

Languages

E - Expert
English
Full Professional

Timeline

Rapid Response

Paychex, Inc.
06.2024 - Current

CSR - Customer Service Representative

iQor
03.2023 - 06.2024

Warehouse Associate/Forklift Operator

GXO Logistics
06.2022 - 03.2023

Loader/Unloader

Capital City Produce
01.2022 - 12.2022

Forklift Operator

Louisiana Fish Fry Products
04.2020 - 10.2021

Order Selector/Forklift Operator

Martin Brower
06.2018 - 02.2020

Security Guard

Wesier Security
11.2017 - 06.2019

Scaffold Builder

BrandSafway
01.2014 - 03.2016

College Degree - Nccer safety

River Parishes Community College

Master of Nursing - Medical Assisting

Fortis College

High School Diploma -

Springfield Preparatory School

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Seairra Dents