Sean Alleyne
1500 Carroll St APT 4C,Brooklyn NY
Summary
Hardworking motivated individual with 16+ years of proven leadership with operations skills in e-commerce fulfillment, inventory management, and customer service. Specializes in staff management and team-building procedures positively impacting overall morale and productivity. Looking for growth and new opportunities to better myself and my everyday life skills.
Overview
14
14
years of professional experience
Work History
Operations Coordinator
HireArt JuileVos
10.2023 - 12.2023
- Collaborated with area manager to evaluate needs and optimize operational plans.
- Provided direction and guidance to internal teams in order to achieve targets.
- Provide prompt and accurate picking and/or checking of customer orders.
- Preparing luxury jewelry in gift boxes, tagging, and adding returned jewelry back into stock.
E-Commerce Personal Shopper
Target
11.2020 - 04.2021
- Received and stocked merchandise to general sales floor and e-commerce-specific shopping areas, complying with prescribed organization and planning policies.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Provided personal shopping services for product categories ranging from men and women clothes to household items.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers
- Received and stocked merchandise to general sales floor and e-commerce-specific shopping areas.
Operations Manager
Century 21
04.2016 - 06.2020
- Supervised and guided new employees on job responsibilities & core values.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Accomplished multiple tasks within established timeframes.
- Scanned and prepared new inventories once year.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation to help further career advancement.
- Removed damaged, out-of-code, and discontinued items from displays. Recorded information, shortages, and discrepancies to keep records current and accurate.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Followed procedures at all times for personal and team safety.
Merchandising Supervisor
Century 21
09.2009 - 03.2016
- Inspected merchandise for quality and arranged proper display location in the stockroom.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Established strong vendor relationships to maintain and support business.
- Updated pricing and signage to complete product displays and educate customers.
- Completed physical inventory counts each month.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained effective team member communication.
Education
Some College (No Degree) - Liberal Arts And General Studies
High School - Business Management
06.2006
Skills
- Inventory
- Layout Planning
- Verbal and Written Communication
- Order Fulfillment
- Strong Attention to Detail
- Staff Management
- Customer Service
- Workflow Planning
- Training and Development
- Decision Making
- MS Excel
- Teamwork and Collaboration
- Dependable and Responsible
- Microsoft Office
Timeline
Operations Coordinator - HireArt JuileVos
10.2023 - 12.2023
E-Commerce Personal Shopper - Target
11.2020 - 04.2021
Operations Manager - Century 21
04.2016 - 06.2020
Merchandising Supervisor - Century 21
09.2009 - 03.2016
Borough of Manhattan Community College of The City University of New York - Some College (No Degree), Liberal Arts And General Studies
Murry Bergtraum High School For Business Careers - High School , Business Management
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