Summary
Overview
Work History
Education
Skills
Timeline
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Sean Arveson

Algona

Summary

Dynamic professional with a proven track record at Walmart, excelling in customer service and online order processing. Recognized for enhancing customer satisfaction through meticulous attention to detail and effective problem resolution. Skilled in planning and organization, with a strong focus on achieving operational excellence and driving process improvements.

Overview

25
25
years of professional experience

Work History

Personal Shopper

Walmart
09.2019 - 07.2025
  • Picked customers online orders completely and accurately with an hourly deadline.
  • Collaborated with store departments to optimize product placement and enhance customer experience.
  • Resolved customer inquiries and concerns with professionalism, ensuring satisfaction and retention.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Trained new personal shoppers on company policies, procedures, and customer service techniques.

Production Supervisor

AIM Aviation
02.2013 - 04.2019
  • Supervised daily production activities, ensuring adherence to safety and quality standards.
  • Coordinated workflow among teams, optimizing resource allocation and minimizing downtime.
  • Developed training programs for new staff, enhancing onboarding efficiency and skill development.
  • Implemented process improvements that increased productivity and reduced waste in operations.
  • Analyzed production metrics to identify trends, driving data-informed decision-making initiatives.
  • Conducted regular performance evaluations, providing constructive feedback to enhance team capabilities.
  • Resolved issues quickly to maintain productivity goals.

Operations Manager

Staples
03.2000 - 01.2011
  • Developed training programs for staff, fostering skill enhancement and operational excellence across departments.
  • Mentored junior managers in best practices for workflow optimization, contributing to professional growth within the team.
  • Championed technology integration projects, resulting in enhanced productivity through automation and streamlined workflows.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Analyzed operational data to identify trends, driving informed decisions for process improvements and resource allocation.

Education

Bachelor of Arts - History, Art, And Architecture

Washington State University
Pullman, WA

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Customer relations
  • Online order processing

Timeline

Personal Shopper

Walmart
09.2019 - 07.2025

Production Supervisor

AIM Aviation
02.2013 - 04.2019

Operations Manager

Staples
03.2000 - 01.2011

Bachelor of Arts - History, Art, And Architecture

Washington State University

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