Beth Trafton
Ankeny
Summary
Hospitality professional with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and creating repeat customers. Prepared with years of experience in mixing and serving beverages, managing bar inventory, and maintaining clean and organized workspace. Strong focus on team collaboration, adaptability, and achieving highly satisfied customer experiences. Years of cash handling and opening/closing management roles while maintaining reliable and consistent results.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender / Server
Fongs Pizza, DSM
06.2019 - 02.2026
- Prepared and served a variety of beverages, ensuring high-quality standards and customer satisfaction.
- Maintained cleanliness and organization of bar area, following health and safety regulations.
- Handled cash transactions accurately while providing exceptional service to patrons in a fast-paced environment.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bar Manager
The Other Place
02.2021 - 06.2025
- Maintained cleanliness and organization of bar area, following health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted in training new staff on beverage preparation techniques and customer service protocols.
- Developed specialty cocktails based on seasonal ingredients, enhancing menu offerings and customer experience.
- Managed inventory levels, placing orders for supplies to minimize waste and ensure availability of products.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Home Sales Associate
DR Horton, Ankeny
10.2025 - 04.2026
- Assisted customers in selecting homes that meet their needs and preferences.
- Maintained updated knowledge of housing market trends and product offerings.
- Demonstrated product features and benefits through effective presentations and tours.
- Increased sales revenue by building strong relationships with customers and recommending appropriate recommendations based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Front of House Manager
Spot Spa, Minneapolis
05.2017 - 06.2019
- Supervised front desk operations, ensuring efficient guest check-in and check-out processes.
- Resolved customer inquiries and complaints promptly, fostering positive guest experiences.
- Monitored daily financial transactions, ensuring accuracy in cash handling procedures.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Scheduled and assigned daily work and activities for team members.
Barista
Starbucks
01.2010 - 01.2014
- Operated espresso machines and brewing equipment to prepare high-quality beverages.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Assisted in training new baristas on beverage preparation and customer interaction techniques.
- Managed inventory levels by restocking supplies and monitoring product freshness.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Bachelor of Science - Gender Studies
Iowa State University
Ames, IABachelor of Science - Gender Studies
Iowa State University
Ames, IASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Cash handling
- Stocking and receiving
Certification
- ServSafe Certified
Timeline
Home Sales Associate
DR Horton, Ankeny
10.2025 - 04.2026
Bar Manager
The Other Place
02.2021 - 06.2025
Bartender / Server
Fongs Pizza, DSM
06.2019 - 02.2026
Front of House Manager
Spot Spa, Minneapolis
05.2017 - 06.2019
Barista
Starbucks
01.2010 - 01.2014
Bachelor of Science - Gender Studies
Iowa State University
Bachelor of Science - Gender Studies
Iowa State University