Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

SEAN BEVINS

Hanover,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Shift Manager/Inventory Supervisor

Walgreens
10.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained and mentored new employees to maximize team performance.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.

Account Specialist

Discover Bank
08.2022 - 06.2023
  • Handled administrative tasks promptly, including setting up new accounts and processing payments
  • Avoided customer relations issues and sales errors by tracking customer interactions and prospect calls
  • Defined client needs and business requirements to meet and exceed expectations
  • Sustained revenue by bringing in new customers and continuously connecting with established accounts
  • Handled stressful situations professionally and multitasked with ease
  • Satisfied customers through efficient payment processing and delivery coordination.

Route Supervisor / Account Manager

Suburban Pools / Poolwerx
07.2015 - 04.2022
  • Worked to address all customer concerns either in person, over the phone, or by email in a timely and effective manner
  • Helped to increase customer return rates by always providing excellent customer service
  • Developed effective working relationships with clients both commercial and residential
  • Ordered products from distributors and billed out to our clients for payments
  • Reviewed team and individual metrics, service levels, and other performance indicators and executed actions to improve performance
  • Developed training procedures and implemented training programs to train new and upcoming employees.

Customer Service Manager / Shipping Manager

RO-MA-RO LLC
03.2014 - 07.2015
  • Shipped products all over the world using various software
  • Compile and resolve all customer's order/shipping complaints and questions
  • Identified and maximized sales opportunities and increased customer retention rates
  • Effective money management both with online sales and in person sales.

Shipping and Receiving Manager

GIMIKA
09.2013 - 02.2014
  • Monitored inventory levels and leveraged historical data to forecast demand
  • Supervised and coordinated unloading and stocking of inbound shipments and picking and shipping of outbound orders
  • Controlled costs by selecting, qualifying and evaluating logistics carriers
  • Maintained updated records, minimizing product retrieval times and inventory errors.

Education

Communications -

Anne Arundel Community College
01.2012

Skills

  • Problem Solving
  • Communication
  • Effective time management
  • Ability to multi-task
  • Adaptability
  • Tech-savvy
  • Decision-Making
  • Quality Assurance
  • Team Development
  • Critical Thinking
  • Computer Skills

Hobbies and Interests

  • Hiking
  • Basketball
  • Volunteering at animal shelters

Timeline

Shift Manager/Inventory Supervisor

Walgreens
10.2023 - Current

Account Specialist

Discover Bank
08.2022 - 06.2023

Route Supervisor / Account Manager

Suburban Pools / Poolwerx
07.2015 - 04.2022

Customer Service Manager / Shipping Manager

RO-MA-RO LLC
03.2014 - 07.2015

Shipping and Receiving Manager

GIMIKA
09.2013 - 02.2014

Communications -

Anne Arundel Community College

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