Sean Bierman
Long Beach,CA
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Park Aide
California State Parks
10.2023 - Current
- Accurately accounted for thousands of dollars worth of sales on daily basis.
- Observed and monitored parking lot to preserve safety of customers and vehicles.
- Diffused heated situations between customers through customer service excellence and attention diversion
- Handled cash, made accurate change and maintained balanced cash drawer.
- Successfully completed radio calls to law enforcement, reporting dangers and routine tasks.
- Directed customers to their desired locations and memorized variety of parking passes and their respective authorizations
- Responded to emergencies by directing traffic during emergency situations.
Gondolier
Gondola Getaway
02.2024 - Current
- Applied effective time management techniques to meet tight deadlines.
- Identified issues, analyzed information and provided solutions to problems.
- Provided highest level of customer service ensuring the best customer satisfaction
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated leadership skills in managing projects from concept to completion.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Sales Representative
Boom Boom
09.2022 - 09.2022
- Engaged with festival attendees to promote and sell essential oil products, achieving $10,000 in total revenue at Nocturnal Wonderland
- Demonstrated exceptional interpersonal skills, resulting in effective customer engagement and successful sales.
- Created professional sales presentations and pitch to effectively demonstrate product features and competitive advantages.
Food Service Team Member
Sea Salt
01.2021 - 01.2021
- Music Festival Food Vendor, Operated as a cashier during a busy music festival, efficiently handling transactions and providing excellent customer service under high-pressure conditions
- Assisted in food preparation and ensured timely service to meet the demands of continuous lines.
- Prepared food orders to support waitstaff and other team members.
- Received orders from customers and input into order management system.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Greeted customers at counter to fulfill requests and answer questions.
Band Leader
Bierman Productions
1 2017 - Current
- Orchestrated several successful bands, showcasing strong leadership skills in hiring musicians, managing logistics, bookings, and overall business planning
- Strategized business growth, managed multiple revenue streams, and utilized digital marketing to boost visibility and success
- Honed negotiation skills through booking arrangements and increased sales by effectively engaging leads.
- Assessed musicians and assigned instruments and parts for songs and concerts.
- Traveled with band to hundreds of shows and planned transportation and lodging for all musicians.
- Planned dozens of concerts yearly and marketed concerts to students, parents and general public.
Education
Bachelor of Arts - Anthropology
California State University Fullerton
Fullerton, CA 09.2023 - 05.2025
Associate of Arts - Music
Cypress College
Cypress, CA 08.2021 - 05.2023
Skills
Customer service excellence
Sales and negotiation skills
Entertaining and welcoming customers
Leadership and team management
Creativity and entertainment
Problem-solving under pressure
Supply Replenishment
Stock Rotation
Fast-Paced Environment
Cleanliness Maintenance
Cash Register Operation
Payment Processing
Timeline
Gondolier
Gondola Getaway
02.2024 - Current
Park Aide
California State Parks
10.2023 - Current
Bachelor of Arts - Anthropology
California State University Fullerton
09.2023 - 05.2025
Sales Representative
Boom Boom
09.2022 - 09.2022
Associate of Arts - Music
Cypress College
08.2021 - 05.2023
Food Service Team Member
Sea Salt
01.2021 - 01.2021
Band Leader
Bierman Productions
1 2017 - Current
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