Hardworking student who likes being helpful to others and problem solving. Has knowledge of customer interaction, basic IT skills, and organization. Consistently delivers results within deadlines.
Overview
5
5
years of professional experience
Work History
Host/Cashier
Yen Ching Restaurant
Clinton
01.2019 - 01.2024
Greeted and welcomed guests upon arrival at the restaurant.
Managed reservations and organized seating arrangements for optimal flow.
Addressed guest inquiries and resolved seating issues promptly.
Greeted guests and gathered information to seat groups or place on waitlist.
Collaborated with servers to enhance overall guest dining experience.
Handled guest reservations.
Handled monetary transactions.
Education
University of Iowa
Iowa City, IA
05-2028
High School Diploma -
Bettendorf High School
Bettendorf, IA
06-2024
Skills
Customer interaction and service
Organizational skills
Communication/coordination with other employees
Written communication
File and document management
Bilingual (Mandarin Chinese)
Computer literacy
Basic IT skills (troubleshooting, operating systems knowledge)