Sean Chen
Long Island City,NY
Summary
Luxury sales and beauty professional with over 20 years of experience in high-end fashion and skincare. Proven track record as a Top Sales Performer, driving significant revenue growth and enhancing client relationships. Expertise in sales strategy and team leadership, with a focus on delivering exceptional client experiences. Bilingual in Mandarin and English, ready to leverage dual-industry knowledge in a management role.
Overview
5
5
years of professional experience
Work History
Seasonal Client Advisor
RIMOWA
New York, NY
11.2025 - 01.2026
- Generated $155K in total sales within the first three weeks, demonstrating rapid brand adoption and strong client conversion.
- Achieved one of the highest UPT performances through a single WeChat appointment, closing a $19K transaction across 9 luggage pieces in one visit.
- Successfully drove limited-edition and send-sale performance, closing 6 Ballerina (Ballet Pink) luggage units within one week through targeted client outreach.
Counter Manager – Clarins & Hair Cosmetics
Bloomingdale’s
New York, NY
06.2025 - 11.2025
- Achieved promotion to Clarins Counter Manager due to exceptional sales performance and leadership skills.
- Led and motivated a high-performing beauty team, consistently surpassing sales targets and enhancing client service.
- Developed and maintained strong VIP clientele through tailored skincare and haircare consultations across premium brands.
- Collaborated with brand vendors to implement successful product launches, gifting events, and marketing campaigns.
- Managed all counter operations, ensuring inventory accuracy, timely shipment receipt, tester management, and visual merchandising.
- Established a high-traffic beauty destination by sharing expert product insights, styling advice, and seasonal trends.
Senior Beauty Client Advisor
Printemps NY
03.2025 - 06.2025
- Multitask across skincare and makeup categories, offering expert consultations while supporting vendor partnerships, facilitating facial demonstrations, and ensuring seamless customer experiences.
- Deliver strong sales results through personalized service and strategic upselling; consistently engage with a diverse clientele to drive repeat business.
- Actively maintain stock levels, restock product efficiently, and ensure floor presentation remains clean and visually aligned with luxury retail standards.
Beauty Stylist | La Prairie Counter
Nordstrom
New York, NY
10.2024 - 03.2025
- Provided luxury skincare consultations, tailoring recommendations based on client needs and brand expertise.
- Maintained and grew a high-value client book, driving repeat business through personalized outreach.
- Collaborated with store management and La Prairie corporate representatives to optimize merchandising and promotional events.
Sales Supervisor
Golden Goose SoHo
New York, NY
05.2024 - 10.2024
- Partnered with Operations Manager to improve logistics, reducing delivery times by 15%.
- Achieved $70K–$80K in monthly sales; set store record for highest units per transaction.
- Led visual merchandising and client outreach strategies, increasing foot traffic by 10%.
Client Advisor | Alexander McQueen & Chloé
Saks Fifth Avenue
New York, NY
05.2023 - 04.2024
- Managed inventory and daily operations while enhancing high-touch clienteling through CRM.
- Exceeded sales targets consistently by delivering personalized luxury service.
- Cultivated long-term customer relationships, maintaining a robust VIP client book.
Client Advisor | Tiffany & Co. / Fendi
LVMH
New York, NY
06.2021 - 05.2023
- Achieved $1.7M sales growth at Tiffany & Co. within two months.
- Cultivated strong relationships with high-net-worth clients to enhance retention.
- Developed tailored strategies focused on client needs to drive engagement.
Education
Associate of Arts - Photography
Academy of Art University
San Francisco, CA06-2015
Skills
- Luxury retail sales and clienteling
- Team leadership and development
- Upselling and cross-selling strategies
- Skincare and beauty consultation
- Inventory management and merchandising
- Event planning and product launches
- Salesforce proficiency
- Shopify expertise
- Cegid POS experience
- Advanced Excel skills
- WeChat engagement and CRM
- VIP client relations
- Logistics coordination
Languages
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Professional
Timeline
Seasonal Client Advisor
RIMOWA
11.2025 - 01.2026
Counter Manager – Clarins & Hair Cosmetics
Bloomingdale’s
06.2025 - 11.2025
Senior Beauty Client Advisor
Printemps NY
03.2025 - 06.2025
Beauty Stylist | La Prairie Counter
Nordstrom
10.2024 - 03.2025
Sales Supervisor
Golden Goose SoHo
05.2024 - 10.2024
Client Advisor | Alexander McQueen & Chloé
Saks Fifth Avenue
05.2023 - 04.2024
Client Advisor | Tiffany & Co. / Fendi
LVMH
06.2021 - 05.2023
Associate of Arts - Photography
Academy of Art University