- Chess
- App Development
- Web Development and Design
- Artificial Intelligence (AI) and Machine Learning
- Sports (Soccer, Tennis, Cricket
Sean CHIGUVARE
Call Center Agent
Johannesburg,US
Summary
Highly motivated and ambitious individual with great potential. Dedicated hard worker eager to expand knowledge in the business field. Punctual, easily accessible, positive, and always focused on meeting deadlines. Extensive experience collaborating with teams in fast-paced environments, excelling at working efficiently and effectively towards common goals.
Overview
9
9
years of professional experience
2019
2019
years of post-secondary education
5
5
Languages
Work History
Call Center Representative
Icontact BPO
07.2021 - Current
- Skilled in efficiently and accurately retrieving patient data from various medical facilities.
- Proficient in data entry and maintaining organized records
- Demonstrated ability to maintain composure and accuracy while working under tight deadlines and handling a high volume of calls/requests.
- Proven ability to prioritize tasks effectively and manage time efficiently in a fast-paced environment.
- Excellent verbal and written communication skills, with the ability to clearly and concisely explain complex information to diverse audiences (patients, medical professionals, colleagues)
Sales Manager/ installer
Bens Solar World
02.2021 - 05.2021
- Tracking sales goals and compiling reports
- Achieving sale targets
- Identify emerging markets and market shifts
- Professional installing full Photovoltaic Systems
Assistant Administrative Manager
JEX Energy
11.2019 - 01.2021
- Responsible for executing plans for solar installations
- Created the scope and requirements for company projects
- Controlled all confidential and proprietary information released to company clients
- Responsible for monitoring various company databases to ensure accuracy of inventory.
Event Assistant
NUVET
06.2018 - 12.2019
- Paid close attention to customer concerns and addressed their queries and achieved an exceptional level of customer service.
- Provided excellent customer service by answering questions, issuing programs, and selling tickets and merchandise.
- Scheduling bookings for customers as well as orders for food and beverages for big events/functions
- Used organizational skills to decorate and set up different themes at functions
Floor Merchandiser
SHAMA SPICE WORLD
02.2016 - 04.2018
- Assisting with customer service
- Arranging goods on the shelves
- Dispatch
- Stock taking
Education
High School Diploma - Mathematics, Physical Sciences, Life Sciences, Geography, English, Afrikaans, Life Orientation
Langlaagte Technical High School
Skills
Sales (Value Sales and Feature Sales)
Personal Information
Nationality: Zimbabwean (Visa Approved)
Internship
SYTE (Digital Marketing Agency), 01/01/20, 08/31/20, Handled the digital marketing strategies for clients to meet their objectives, Designed an official company Facebook page to encourage customer interactions
Interests
Timeline
Call Center Representative
Icontact BPO
07.2021 - Current
Sales Manager/ installer
Bens Solar World
02.2021 - 05.2021
Assistant Administrative Manager
JEX Energy
11.2019 - 01.2021
Event Assistant
NUVET
06.2018 - 12.2019
Floor Merchandiser
SHAMA SPICE WORLD
02.2016 - 04.2018
High School Diploma - Mathematics, Physical Sciences, Life Sciences, Geography, English, Afrikaans, Life Orientation
Langlaagte Technical High School
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