To be part of an organization that will allow me to bring innovation and value Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Hi, I’m
Andile Mzizi
Randpark Ridge,Johannesburg
Summary
Overview
14
years of professional experience
Work History
The Poolteam Hillfox
Manager
10.2020 - Current
Job overview
- Optimizing the sales of the store through the effective implementation
- Generating and exceeding sales budget and growth
- Optimize profit through the effective management of costs
- Opening and closing of store
- Stock management in store
- Exceeding customer expectations
- Capturing of invoices and follow up on quotations
- Adhering to Company policies and procedures
- Ensuring a climate of productivity and positive morale by living the company values
- Inventory count, stock take and report
- Managing store according to the business plan to ensure optimal brand and store image representative.
The Pool Team Fourways
Sales
08.2017 - 09.2020
Job overview
- Stocking and displaying products
- Opening the shop on time
- Stock take and ordering of stock
- Quotations and scheduling Job cards for outwork team
- Capturing of invoices and debt collection
- Testing of water and advising on chemicals to use
- Greeting and assisting customers as they walk in the shop
- Determining customer needs and requirements and advising on product use and price
- Accepting payment at pay points, cashing up
- Assisting with the management of stock such as product inventories, stock takes and counts
- Cleaning of shelves and keeping the shop clean and tidy
- Receiving and merchandising stock.
Laundry & Dryclean
Supervisor
01.2012 - 07.2017
Job overview
- Doing monthly accounts
- Daily cashup
- Doing Admin work
- Receiving laundry from client, weighing and giving clients receipt
- Sorting clothes and linen according to fibre, color and soiled condition
- Operating washers and dryers in accordance with safety standards
- Maintaining laundry room and equipment in a clean and orderly manner
- Performing related work as required, oversee whole laundry operations from receiving laundry to handing laundry back to clients.
Lombard Tyres
Cleaner
12.2009 - 12.2011
Job overview
- Cleaning the offices
- Serving clients and staff coffee
- Cleaning shelves and keeping the shop clean and tidy
- Filling.
Education
Chilton Au Pair Placement & TraningJohannesburg, South Africa
Certificate from Nurse Aide
04.2022
University Overview
- Elderly Care Assistant Course
- Special Needs Course for Child and Adult Care
- First Aid Certificate, CPR - Cardio Pulmonary Resuscitation for Elderly Care Assistants - International Standard
Imratec AcademyJohannesburg, South Africa
Certificate from Call Center/Customer Service
2012
University Overview
- Inbound Call Centre (Understanding customers, Tele Etiquette, Handling irate callers, Inbound call Centre Management, Escalating calls)
- Outbound Call Centre (Sales training, Overcoming Objections, Cold Calling, Debt Calling, Debt Collection, Cross Selling, Telesales and Scripting)
- Computer Skills (Introduction to Computer, MS Word, Access, Excel, PowerPoint, Internet use)
Foundation CollegeBulawayo, Zimbabwe
Certificate from Computer Studies
2004
University Overview
- Introduction to Computers
- Microsoft
Amhlophe Secondary SchoolBulawayo, Zimbabwe
High School Diploma
11.2002
University Overview
- Highest Grade Passed: Ordinary Level
Skills
- Customer Care
- Inter personal skills
- MS Word, MS Excel
- Good communication skills
- Staff Management
- Sales management
- Marketing
- Teamwork and Collaboration
- Computer Skills
- Decision-Making
- Problem Resolution
References
References
- Lombard Tyres, Shop No. 14, Honey Junction, Honeydew, 011 475 4055
- Laundry & Dry Cleaning, 98 Honey Junction, Cnr. Christian de Wet & John Vorster, Radiokop, 011 475 5500 / 072 669 8030
Languages
Ndebele
Native or Bilingual
Setswana
Native or Bilingual
English
Full Professional
Zulu
Full Professional
Sesotho
Full Professional
Timeline
Manager
The Poolteam Hillfox
10.2020 - Current
Sales
The Pool Team Fourways
08.2017 - 09.2020
Supervisor
Laundry & Dryclean
01.2012 - 07.2017
Cleaner
Lombard Tyres
12.2009 - 12.2011
Chilton Au Pair Placement & Traning
Certificate from Nurse Aide
Imratec Academy
Certificate from Call Center/Customer Service
Foundation College
Certificate from Computer Studies
Amhlophe Secondary School
High School Diploma
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