Summary
Overview
Work History
Education
Skills
Timeline

Sean Clark

Portland

Summary

Passionate worker with 3 years of customer service experience, skilled in creating memorable guest experiences and thriving in fast-paced environments. Excited to bring energy and teamwork and delivering unforgettable moments to every guest.

Overview

3
3
years of professional experience

Work History

Customer Service/Cashier Team Lead

Bellagios Pizza
04.2023 - 09.2024
  • Led shifts, managing staff members, ensuring smooth operations during peak hours.
  • Provided excellent table service, handled customer orders, and promoted daily specials to boost sales.
  • Trained new employees on food safety procedures, customer service, and proper use of equipment.
  • Resolved customer complaints effectively and ensured guest satisfaction in a fast-paced environment.
  • Processed cash and card transactions, balancing the register at the end of shifts.

Customer Service Associate

Publix
02.2022 - 03.2023
  • Delivered top-tier service to customers, ensuring a welcoming shopping experience and fostering positive relationships.
  • Assisted with stocking shelves, managing inventory, and keeping displays organized and appealing.
  • Operated registers, processed transactions, and handled cash management, ensuring accuracy and efficiency.
  • Worked closely with team members during peak hours to ensure smooth operations and a clean store environment.
  • Helped resolve customer complaints professionally, contributing to an overall positive shopping experience.

Education

BBA - Marketing

University of Portland, Portland, OR
05.2028

Skills

  • Customer Service Excellence: Proven ability to engage with customers, resolve issues, and provide a welcoming experience
  • Team Leadership: Experience leading teams during busy shifts to ensure smooth operations and customer satisfaction
  • Communication: Strong verbal and written communication skills, able to interact effectively with both guests and team members
  • Sales & Upselling: Skilled at promoting products and boosting sales through excellent service and product knowledge

Timeline

Customer Service/Cashier Team Lead - Bellagios Pizza
04.2023 - 09.2024
Customer Service Associate - Publix
02.2022 - 03.2023
University of Portland - BBA, Marketing

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Sean Clark