Sean Colten
Scottsdale,United States
Summary
Dedicated PGA Associate, with a goal to achieve Class-A Membership by 2027. I enjoy helping to grow the game through teaching young students and new golfers as well as assisting Guests/Members in their everyday needs at top-tier golf courses and destinations. Currently, I am looking to broaden my horizons and build new connections in the industry.
Overview
6
6
years of professional experience
Work History
Golf Operations Attendant
Sand Valley Golf Resort
05.2023 - Current
- Created "experiences of a lifetime" in accordance with the brand guidelines.
- Acted as Shift Lead for Outside Operations, responsible for over 90 check-ins daily, spanning 135 rooms across property.
- Caddied for Resort Guests to provide course knowledge and service equal to our Top-100 ranking.
- Acted as Course Greeter, assisting the Starter and Golf Shop to ensure accurate billing/rectification of $48,000 of daily tee time revenue.
- Assisted our Head Professional with evacuating 4 golf courses spanning 800 acres during severe weather delays.
- Supported the successful opening of two new golf courses: The LIDO in 2023 and Sedge Valley in 2024. Assisted with SOPs related to arrival process and transportation
Junior Golf Teaching Assistant
John Jacobs Golf Schools
01.2019 - Current
- Working along side the director of instruction to lead a group of 15-25 young golfers learn the art of the golf swing along with chipping and putting.
- Emphasized key concepts including grip, aim, stance, and posture for full swing and distance control while chipping and putting
- Providing on course knowledge and proper etiquette to represent a live situation.
- In addition to golf, helped the youth learn essential character traits including responsibility, honor, and courage.
- Keeping a fun, engaging, and safe learning environment
Outside Operations Attendant
The Estancia Club
11.2023 - 04.2024
- Working hand in hand with a 20 person team to ensure members needs are met at Arizona's #1 rated course.
- Engaging with members upon arrival by checking them in for their tee time, making sure they don't carry their golf bag and and loading their bag on the appropriate cart.
- Being able to perform under pressure as a valet attendant, while parking and retrieving members cars in a timely manner.
- Delivering high customer service at the practice tee. Carrying members bags down to their station, ensuring their clubs are clean in between use, as well as restocking tees and balls
- Efficiently managing an 80 cart fleet. Detailing and restocking daily, making sure there is tees, pencils, towels, water, and sand, as these were rated the best carts in the state in previous years.
- Maintaining a clean and organized bag room consisting of 250 bags, and being able to deliver up to two bags to the right location in a timely manner
Guest Services
Grayhawk Golf Club
01.2022 - 05.2023
- Greeting guests upon arrival, by unloading their bags, electronically checking them for their tee time, and directing them in the right direction to ensure an enjoyable and smooth experience.
- Acted as a starter for two of Arizona's premier public courses overseeing 180+ rounds a day per course.
- Maintaining a cart fleet of 170, making sure they are cleaned, charged, and restocked for the next day.
- Provided post round service such as cleaning clubs, delivering clubs to guests cars, and cleaning trash out of carts.
Guest Services
Orange Tree Golf Resort
05.2019 - 05.2021
- Provided exceptional service to resorts guests as they arrive for their round of golf.
- Pick the driving range and keep balls restocked for customer satisfaction
- provide post round service, including club cleaning and bag delivery to cars.
Education
High School Diploma -
Horizon High School
05.2021
Skills
- Agilysys Golf POS Systems - Proficient in utilizing this POS system to efficiently manage tee time bookings, perform searches, and handle customer requests accordingly
- ClubUp Scheduling Software - Skilled in Caddy scheduling
- Golf Genius Tournament Software -
- Trackman Launch Monitors - Effective in utilizing Trackman simulators and analyzing key swing metrics Including attack angle, club path, and spring rate, to greater performance and and optimize shot accuracy
- Microsoft Office Suites - Able to accurately perform formulas In Excel and provide important documents in OneDrive for team use
Details
Scottsdale, United States,
480-404-4514,
Sean.colten25@gmail.com
References
- Matt Stottern, PGA Director of Instruction, Orange Tree Golf Resort, Mstottern@aol.com, 480-620-5395
- Derek Guzman, PGA Head Golf Professional, Sand Valley Golf Resort, dguzman@sandvalley.com, 631-942-2081
- Michael O'Toole, PGA - Director of Sedge Operations, Sand Valley, motoole@sandvalley.com, 303-808-8855
Timeline
Outside Operations Attendant
The Estancia Club
11.2023 - 04.2024
Golf Operations Attendant
Sand Valley Golf Resort
05.2023 - Current
Guest Services
Grayhawk Golf Club
01.2022 - 05.2023
Guest Services
Orange Tree Golf Resort
05.2019 - 05.2021
Junior Golf Teaching Assistant
John Jacobs Golf Schools
01.2019 - Current
High School Diploma -
Horizon High School
Similar Profiles
Orion CollinsOrion Collins
Assistant Golf Professional at Sand Valley Golf ResortAssistant Golf Professional at Sand Valley Golf Resort
Samois Favianna FaceySamois Favianna Facey
Busser/Server at Sand Valley Golf ResortBusser/Server at Sand Valley Golf Resort
Joshua SailerJoshua Sailer
Groundskeeper at Sand Valley Golf ResortGroundskeeper at Sand Valley Golf Resort