SEAN CUDDY

• Central point of contact for AT&T, Warner Brothers, and Discovery Communications
• Demonstrated excellent communication skills both verbally and in writing
• Collaborated with cross-functional teams to develop solutions to client problems
• Resolved complex technical issues quickly and efficiently
• Developed comprehensive understanding of company products, services, and processes
• Conducted customer outreach initiatives to build relationships and foster loyalty
• Utilized CRM software effectively to track progress and performance against goals set for each account
• Managed multiple tasks simultaneously while maintaining high quality standards
• Provided exceptional customer service to ensure customer satisfaction and retention

- Create organic growth for our social media pages

- Reach out to venues and bookers for shows

- Handle all financial responsibilities including merchandise sales, music distribution fees, and the bands bank account.

- Content creation

- Create and promote advertisements to assist with organic growth.

• Researched, authored, and submitted articles for the NJNN website
• Assisted in the field for news shoots
• Assisted with video editing for broadcasts and the NJNN YouTube Channel.
• Oversaw content production for social media platforms, and would tailor our content to audience metrics and metadata
• Respond and interact with incoming messages from our audience