Sean Davis
Canton,OH
Summary
Resourceful Shift Supervisor with experience in managing teams, overseeing operations, and implementing effective strategies. Skilled in promoting productivity, ensuring quality control, and fostering positive work environments. Notably improved operational efficiency and team cohesion in previous roles. Possess strong leadership skills, adept at problem-solving and conflict resolution.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
Canton, Ohio
02.2024 - Current
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Recommended opportunities for growth and advancement to motivate employees.
- Resolved customer complaints and reported issues to senior management.
- Communicated clearly with employees regarding job duties, expectations, and policies.
Barista
Starbucks
Canton, OH
09.2022 - 02.2024
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Cosmetologist
Hair Shoppe and Spa
Canton, Ohio
02.2022 - 09.2022
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Maintained cleanliness of salon equipment and tools.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
Sales Associate
American Eagle
Canton, OH
09.2021 - 08.2022
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
Education
High School Diploma -
Perry High School
Massillon, Ohio05-2022
Cosmetology
Perry Cosmetology
Massillon, Ohio04-2022
Skills
- Staff management
- Quality control
- Inventory management
- Training development
- Operational efficiency
- Customer service
- Team collaboration
- Time management
- Adaptability
- Strategic planning
- Cash handling
- POS system operation
References
References available upon request.
Timeline
Shift Supervisor
Starbucks
02.2024 - Current
Barista
Starbucks
09.2022 - 02.2024
Cosmetologist
Hair Shoppe and Spa
02.2022 - 09.2022
Sales Associate
American Eagle
09.2021 - 08.2022
High School Diploma -
Perry High School
Cosmetology
Perry Cosmetology
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