Sean Day
Hamilton,OH
Summary
Results-driven professional with experience in sales and operational roles. Known for strong team leadership, effective training, and commitment to maintaining high standards. Ready to leverage skills in fostering team development and enhancing customer experiences.
Overview
8
8
years of professional experience
Work History
Sales Associate
Dillard's
Liberty Township, OH
08.2022 - Current
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Collaborated with team members to maintain store presentation and organization standards.
- Trained new associates on product knowledge and customer service protocols, fostering team development.
- Addressed customer inquiries and resolved issues promptly, enhancing customer satisfaction levels.
Aircraft Maintenance Assistant
Blue Ash Aircraft Service Inc.
Lebanon, OH
02.2020 - 07.2022
- Conducted routine inspections to ensure compliance with safety standards and regulations.
- Performed preventive maintenance on equipment, reducing downtime and enhancing operational efficiency.
- Assisted in troubleshooting mechanical issues, facilitating prompt repairs and minimizing disruptions.
Flex Associate
Target
Blue Ash, OH
02.2019 - 01.2020
- Fulfilled high-volume online orders by accurately picking, packing, and preparing items for shipment within strict time deadlines
- Maintained strong attention to detail to ensure order accuracy, proper packaging, and high guest satisfaction
- Collaborated with team members and utilized store systems to efficiently manage order flow and meet daily fulfillment goals
Pro Shop Manager
Beckett Ridge Country Club
West Chester, OH
03.2018 - 12.2018
- Managed daily operations of pro shop, ensuring smooth customer service and product availability.
- Trained and mentored staff on merchandise sales and customer engagement techniques.
- Maintained compliance with club policies and procedures, ensuring a safe shopping environment for customers.
Education
Bachelor of Science - Finance
University of Cincinnati
Cincinnati, OH08-2024
Skills
- Store operations
- Brand awareness
- Time management
- Team leadership
- Active listening
- Effective communication
Timeline
Sales Associate
Dillard's
08.2022 - Current
Aircraft Maintenance Assistant
Blue Ash Aircraft Service Inc.
02.2020 - 07.2022
Flex Associate
Target
02.2019 - 01.2020
Pro Shop Manager
Beckett Ridge Country Club
03.2018 - 12.2018
Bachelor of Science - Finance
University of Cincinnati