Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sean Disbrow

Nazareth,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Server/Bartender

Great Wolf Lodge
Scotrun, Pennsylvania
08.2024 - Current
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Took orders from customers accurately and in a timely manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Key Manager

Texas Roadhouse
Bethlehem, PA
10.2023 - 08.2024
  • Managed daily operations of the store, ensuring smooth and efficient functioning.
  • Performed regular inventory audits to ensure accurate stock levels and reduce shrinkage.
  • Provided leadership, guidance, and training to key staff members.
  • Maintained a safe working environment by adhering to safety policies and procedures.
  • Responsible for ordering supplies as needed in a timely manner.
  • Opened and closed store in absence of senior managers.
  • Maximized customer satisfaction by empowering staff to handle customers' issues and deliver top-notch service.

Server

Texas Roadhouse
Bethlehem, PA
09.2021 - 10.2023
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Warehouse Package Handler

UPS
Easton, PA
05.2020 - 09.2021
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Resolved conveyor system issues by clearing jams and blockages.

Education

High School Diploma -

Nazareth Area High School
Nazareth, PA
06-2020

Skills

  • Operations Management
  • POS operations
  • Store Organization
  • Customer Service
  • Inventory Management
  • Problem-Solving

Languages

Spanish
Limited
German
Elementary

References

References available upon request.

Timeline

Server/Bartender

Great Wolf Lodge
08.2024 - Current

Key Manager

Texas Roadhouse
10.2023 - 08.2024

Server

Texas Roadhouse
09.2021 - 10.2023

Warehouse Package Handler

UPS
05.2020 - 09.2021

High School Diploma -

Nazareth Area High School

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