Sean Douglas
Auburndale ,FL
Summary
Dynamic QSR Team Member at Loves Travel Stop with a strong focus on customer service and teamwork. Recognized for quickly mastering tasks and enhancing team performance. Proficient in cash handling and POS systems, while training new staff and resolving customer issues with a positive attitude. Committed to maintaining a safe and organized work environment.
Overview
2
2
years of professional experience
Work History
Back of House Cook
Auburndale Speedway
05.2025 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Enhanced kitchen efficiency by streamlining food preparation processes and implementing effective time management techniques.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Collaborated with front-of-house staff to ensure seamless coordination between the two teams, resulting in excellent customer service.
- Ensured accurate ingredient measurements for consistent dish quality across all orders served each day.
- Maintained proper food storage protocols to uphold freshness and avoid cross-contamination risks.
QSR Team Member
Loves Travel Stop
04.2023 - 05.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Auburndale High School
Auburndale, FL05.2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Cash handling
- Flexible schedule
- Computer skills
- Product knowledge
- Training and mentoring
- Order preparation
- Willingness to learn
- POS systems
Timeline
Back of House Cook
Auburndale Speedway
05.2025 - Current
QSR Team Member
Loves Travel Stop
04.2023 - 05.2025
High School Diploma -
Auburndale High School
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