Summary
Overview
Work History
Education
Skills
Key Responsibilities And Accomplishments
References
Timeline
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Sean English

Bronx,NY

Summary

Dynamic and detail-oriented professional with extensive experience at Amazon, excelling in package sorting and inventory management. Proven ability to maintain high productivity in fast-paced environments while delivering exceptional customer service. Adept at problem-solving and committed to workplace safety, ensuring efficient operations and a clean, organized setting.

Overview

12
12
years of professional experience

Work History

Overnight Sortation Associate

Amazon
Bronx, NY
08.2023 - 12.2024
  • Sorted packages efficiently by destination to meet shipping deadlines.
  • Maintained productivity during overnight shifts in a fast-paced warehouse setting.
  • Ensured cleanliness and safety in the work environment.

Overnight Retail Associate

TJ Maxx
Manhattan, NY
07.2017 - 07.2023
  • Restocked merchandise and organized displays for opening hours.
  • Assisted with ticketing, visual merchandising, and inventory management.
  • Maintained store cleanliness and presentation standards.

Sales Associate

Staples
Bronx, NY
10.2012 - 01.2013
  • Assisted customers in locating products and provided product information.
  • Handled cash and credit transactions efficiently and accurately.
  • Ensured shelves were stocked and the sales floor remained clean and organized.
  • Delivered exceptional customer service by greeting customers, identifying needs, and offering tailored recommendations.
  • Described merchandise features and benefits to enhance customer understanding and satisfaction.
  • Maintained knowledge of current sales, promotions, policies, and security procedures.
  • Processed purchases accurately using cash registers and POS systems.
  • Handled returns, exchanges, and special orders while maintaining professionalism.
  • Prevented shrinkage by identifying and reporting security risks and practicing loss prevention techniques.
  • Managed inventory, labeled merchandise, and placed stock orders as needed.
  • Designed and assembled product displays to support promotional efforts and drive sales.
  • Maintained clean and organized checkout lanes and shopping aisles.
  • Balanced multiple responsibilities efficiently using strong time management skills.

Education

Regents High School Diploma -

Grace Dodge High School
Bronx, NY
06.2015

Skills

  • Customer service and greeting
  • Cashiering and POS operations
  • Price tagging and labeling
  • Inventory management and restocking
  • merchandise display & presentation
  • Shipping and packaging
  • Overnight stocking
  • Detail-oriented and reliable
  • Oral and written communication
  • Strong self-presentation with a professional and positive attitude
  • Exceptional organizational skills and adaptability in fast-paced environments
  • Proficient with modern retail technologies and systems
  • Flexible, dependable, and able to work well under pressure
  • Dedicated to excellent follow-up and after-sales support to foster customer loyalty
  • Package sorting
  • Inventory management
  • Warehouse safety
  • Time management
  • Equipment operation
  • Team collaboration
  • Quality control
  • Cleanliness standards
  • Problem solving
  • Process optimization
  • Supply restocking
  • Visual merchandising
  • Sorting accuracy
  • Attention to detail
  • Barcode scanning
  • Pallet jack operation
  • Stock management
  • Package handling
  • Scan parcels
  • Shipping procedures
  • Shipment preparation
  • Postal regulations
  • Box construction
  • Loading and unloading
  • Deadline oriented
  • Service oriented
  • Lifting techniques
  • Truck loading
  • Workplace safety
  • Hand-eye coordination
  • Package routing
  • Professional demeanor
  • Problem-solving abilities
  • Multitasking
  • Reliability

Key Responsibilities And Accomplishments

  • Delivered exceptional customer service by greeting customers, identifying needs, and offering tailored recommendations.
  • Described merchandise features and benefits to enhance customer understanding and satisfaction.
  • Maintained knowledge of current sales, promotions, policies, and security procedures.
  • Processed purchases accurately using cash registers and POS systems.
  • Handled returns, exchanges, and special orders while maintaining professionalism.
  • Prevented shrinkage by identifying and reporting security risks and practicing loss prevention techniques.
  • Managed inventory, labeled merchandise, and placed stock orders as needed.
  • Designed and assembled product displays to support promotional efforts and drive sales.
  • Maintained clean and organized checkout lanes and shopping aisles.
  • Balanced multiple responsibilities efficiently using strong time management skills.

References

References available upon request.

Timeline

Overnight Sortation Associate

Amazon
08.2023 - 12.2024

Overnight Retail Associate

TJ Maxx
07.2017 - 07.2023

Sales Associate

Staples
10.2012 - 01.2013

Regents High School Diploma -

Grace Dodge High School