Sean Flynn
Oregon City,OR
Summary
Professional sales support specialist equipped to optimize customer satisfaction and streamline processes. Adept at team collaboration, problem-solving, and adjusting to evolving business needs. Strong skills in CRM software, communication, and multitasking. Known for reliability and results-driven approach.
Overview
12
12
years of professional experience
Work History
Sales Support Specialist
Medallion Industries
Portland, OR
05.2022 - Current
- Facilitated outstanding customer service to enhance client satisfaction through prompt inquiry resolution and efficient problem-solving.
- Directed order processing activities to enhance accuracy in product inventory and delivery schedules.
- Refined data entry and report generation workflows to support comprehensive sales performance evaluation.
- Facilitated collaboration among diverse teams to strengthen communication and improve operational efficiency.
- Acquired extensive knowledge of product functionalities to improve customer support effectiveness.
- Managed customer account operations, facilitating prompt responses to inquiries and addressing service challenges.
Bartender Supervisor
Hops N Drops
Happy Valley, OR
04.2018 - 05.2021
- Directed daily bar operations, ensuring compliance with health and safety regulations.
- Spearheaded training and mentorship initiatives for new bartenders, focusing on drink preparation and customer service excellence.
- Streamlined inventory management processes to reduce waste and enhance stock optimization.
- Designed and curated cocktail menu offerings to enhance customer experience.
- Streamlined staff scheduling systems to maximize operational efficiency during peak hours.
- Resolved customer complaints promptly to foster satisfaction and loyalty.
Field Supervisor
Mackenzie Farms
Oregon City, OR
10.2018 - 04.2019
- Oversaw daily operations, ensuring compliance with safety regulations and quality standards.
- Trained and mentored junior staff on best practices and operational procedures.
- Developed and implemented workflow improvements to enhance efficiency across teams.
- Coordinated scheduling and resource allocation to optimize production timelines.
Cashier
Costco
Wilsonville, OR
11.2017 - 03.2018
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Assisted customers in product selection, providing exceptional service and support.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Collaborated with team members to streamline operations during peak hours, improving workflow.
Lead Trainer
The Old Spaghetti Factory International Inc.
Clackamas, OR & Portland, OR
02.2014 - 04.2017
- Designed and implemented comprehensive training programs to enhance employee performance and operational efficiency.
- Facilitated onboarding sessions, equipping new hires with essential skills and knowledge for success.
- Developed engaging training materials utilizing diverse tools and technologies to support various learning styles.
- Mentored junior trainers, fostering a collaborative environment focused on continuous improvement and professional development.
Education
No Degree - Computer Science
Clackamas Community College
Oregon City, ORGED - Mathematics
Oregon City High School
Oregon City, OR06.2016
Skills
Know how to use plotter
Accomplishments
Completed Eagle Scout
Commercial fished for 2 summers in Kenai, Alaska.
Timeline
Sales Support Specialist
Medallion Industries
05.2022 - Current
Field Supervisor
Mackenzie Farms
10.2018 - 04.2019
Bartender Supervisor
Hops N Drops
04.2018 - 05.2021
Cashier
Costco
11.2017 - 03.2018
Lead Trainer
The Old Spaghetti Factory International Inc.
02.2014 - 04.2017
No Degree - Computer Science
Clackamas Community College
GED - Mathematics
Oregon City High School