SEAN FONDREN JR
Colorado Springs,CO
Summary
Dynamic Operations Director with an MBA and Engineering Technology foundation, specializing in multi-site operational excellence and the leadership of 100+ personnel. Expert at managing complex departmental budgets and leveraging data-driven insights (QOR/KPIs) to modernize legacy workflows.
- Core Expertise: Process Improvement | Resource Optimization | Team Development & Retention | Cross-Functional Collaboration
Overview
6
6
years of professional experience
Work History
Director
HHS - UCHealth Parkview Hospital
Pueblo, CO
05.2023 - Current
- Directed environmental services (EVS) operations across 15+ facilities and managed over 100 FTEs, implementing rigorous performance, scheduling, and professional development programs that consistently sustained high-level cleanliness and strict regulatory compliance.
- Collaborated weekly with Nursing leadership to analyze patient census data, utilizing these data-driven insights to optimize staffing logistics, streamline workflows, and implement systemic operational improvements.
- Administered payroll operations and departmental budgets with strict accuracy, leveraging key metric presentations at Quality Operating Reviews (QOR) to deliver strategic action plans that improved KPIs and optimized financial performance.
Director
HHS - UCHealth Highlands Ranch Hospital
Highlands Ranch, CO
08.2021 - 02.2023
- Led the EVS project management team for newly constructed spaces, serving as the primary point of contact for terminal cleans and presenting supplemental billing to hospital staff to ensure seamless operational handovers and accurate revenue capture.
- Directed an operations team of over 50 FTEs and one Assistant Director, minimizing turnover by designing and executing targeted selection, orientation, continuous training, and staff development programs.
- Monitored the Quality Assurance program and tracked key business metrics, utilizing data-driven insights to proactively adjust policies, improve performance standards, and build positive relationships with government regulators and healthcare partners.
OPERATIONS MANAGER
Agiliti Health • University of Colorado Hospital
Denver, CO
03.2020 - 07.2021
- Led daily hospital equipment operations and managed a dedicated team, orchestrating the delivery, retrieval, and sterile processing of medical assets to ensure 100% task completion and uninterrupted patient care.
- Managed the medical equipment inventory and implemented asset-tracking rounds, maximizing equipment utilization, conducting clinical staff in-services, ensuring billing accuracy, and devising processes to boost long-term business success.
- Established proactive communication channels between unit staff and organizational leadership, significantly reducing miscommunications, aligning operational goals, and eliminating missed deadlines.
Education
MBA - Leadership
University of Southern New Hampshire
New Hampshire05-2023
Bachelor of Science - Engineering Technology
University of Central Missouri
Warrensburg, MO05-2017
Applied Lean Six Sigma quality certificate - undefined
University of Central Missouri
Warrensburg, MO05-2017
Skills
- CRM Platforms (Salesforce, UKG, Workday, etc)
- Strategic planning
- Verbal and written communication
- Decision-making
- Customer-oriented
- Patient throughput
- Operations management
- Relationship building
Accomplishments
- Optimized staffing models across multiple shifts, reducing overtime expenses by 20% while maintaining full coverage and compliance across all facility units.
- Spearheaded a comprehensive training program on disinfection standards and biohazard protocols, improving staff retention by 35% and boosting team morale.
Timeline
Director
HHS - UCHealth Parkview Hospital
05.2023 - Current
Director
HHS - UCHealth Highlands Ranch Hospital
08.2021 - 02.2023
OPERATIONS MANAGER
Agiliti Health • University of Colorado Hospital
03.2020 - 07.2021
Bachelor of Science - Engineering Technology
University of Central Missouri
Applied Lean Six Sigma quality certificate - undefined
University of Central Missouri
MBA - Leadership
University of Southern New Hampshire