Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sean Glinke

Roscommon,MI

Summary

I am a highly organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

1
1
Certification
30
30
years of professional experience

Work History

Commissioning Engineer

(RTS)Rubicon Technical Services
Kennesaw, Georgia
05.2024 - 09.2026
  • Led commissioning activities for equipment and systems at diverse client sites.
  • Developed and executed detailed commissioning plans to ensure operational readiness.
  • Collaborated with project teams to identify and resolve technical issues promptly.

•I did Level 2 site testing and Pre-functional Verification

•I also did Level 4 Fuctional Performance Testing

  • Conducted thorough inspections of installed systems to verify compliance with specifications.
  • Conducted site surveys to identify potential issues before installation.
  • Utilized specialized tools and test instruments for diagnostic purposes.
  • Trained personnel on the operation of newly commissioned systems or equipment.
  • Coordinated with vendors and contractors to facilitate smooth project execution phases.
  • Trained junior engineers on best practices in commissioning methodologies and procedures.
  • Reviewed designs, equipment submittals and operation and maintenance manuals for commissioning plans.
  • Tested safety interlocks associated with process control systems.

Service Writer Manager

St. Helen Power Sports
Saint Helen, MI
08.2021 - 05.2024
  • Greeted customers, listened to their vehicle concerns, and wrote up service orders.
  • Reviewed work orders with technicians, ensured accuracy of labor times and parts costs.
  • Provided cost estimates for additional repairs and services requested by customers.

• Ordered or located parts for service center

Co Manager

Gill-Roy's Hardware
Roscommon, Michigan
10.2019 - 08.2023
  • Oversaw daily operations, maintenance and administration of various departments.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Made sure customers where able to locate and assemble the parts they needed.
  • Trained service technician for Stihl.
  • Looked up and ordered the correct parts for our Stihl products as well as our other products in the store.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Trained other employees to cut glass, plexi-glass, pvc, wood and to thread pipe. Also trained other employees to cut keys and mix paint.
  • Operator of forklift for loading and unloading products.

Sales Associate

Village Hardware & Building Supply
Roscommon, Michigan
08.2017 - 10.2019
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Built trusting relationships with customers by making personal connections.
  • Offered product and service consultations and employed upselling techniques.
  • Answered incoming telephone calls to provide store, products and services information.
  • This company was bought by Gill-Roys and maintained me as an employee. I was offered the co-manager position.

Front Desk Agent

Lakeside resort & conference center
Houghton Lake, MI
05.2014 - 11.2017
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Facilitated front desk operations for busy high-volume hotel.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.

Project Manager

Home Savers Unlimited
Houghton Lake, MI
03.2010 - 12.2013
  • Brought projects in on-time and in accordance with budget and quality standards.
  • Handled continuous project monitoring and management by developing forecasts, tracking expenses and approving payments.
  • Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Created project plans with established timelines for integral phases, assigned to appropriate teams, managed workflow and achieved RFP submissions and completion deadlines on or before schedule.
  • Modified and reconstructed project plans to better align with organizational objectives.
  • Utilized project schematics, drawings and specifications to complete detailed and highly accurate take-offs.
  • Maintained vital business function throughout unexpected events and managed disaster recovery.
  • Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline.
  • Managed entire project life cycle from initial concept through final delivery.
  • Managed building and system start-up to achieve project goals, specifications and contract requirements.

Service Technician/Project Manager

Horizon Restoration
Houghton Lake, MI
03.1997 - 04.2010
  • Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
  • Prioritized and delegated daily work tasks to meet anticipated project goals.
  • Motivated, led and supported employees to maintain low turnover.
  • Pitched in to complete various duties during peak periods or employee absences.
  • Reviewed inventory levels and ordered supplies to keep products in stock.
  • Collaborated with customers to offer solutions to service needs.
  • Created written estimates and obtained customer consent to proceed.
  • Adhered to customer service standards to foster satisfaction and retention.
  • Forecasted department goals and objectives and enforced deadlines to encourage task progression.
  • Assigned work and monitored performance of project personnel.
  • Proposed or approved modifications to project plans.
  • Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.

Education

High School Diploma -

Lincoln Park High School
Lincoln Park, MI
06.1994

Silver Training - Small Engine Mechanics And Repair Technology

Stihl Academy
Loveland, OH
09.2021

Skills

  • Leasing and sales
  • Contract negotiation
  • Staff management
  • Business development
  • Sales Techniques
  • Marketing
  • small engine repair
  • Issue and conflict resolution
  • Problem resolution
  • Active listening
  • positive attitude
  • Always to work on time and ready

Certification

  • I am OSHA 30 certified
  • I was IR Level 2 certified thru the company
  • NFPA 70E Certified

Timeline

Commissioning Engineer

(RTS)Rubicon Technical Services
05.2024 - 09.2026

Service Writer Manager

St. Helen Power Sports
08.2021 - 05.2024

Co Manager

Gill-Roy's Hardware
10.2019 - 08.2023

Sales Associate

Village Hardware & Building Supply
08.2017 - 10.2019

Front Desk Agent

Lakeside resort & conference center
05.2014 - 11.2017

Project Manager

Home Savers Unlimited
03.2010 - 12.2013

Service Technician/Project Manager

Horizon Restoration
03.1997 - 04.2010

Silver Training - Small Engine Mechanics And Repair Technology

Stihl Academy

High School Diploma -

Lincoln Park High School
Sean Glinke