Summary
Work History
Education
Skills
Timeline
Generic

Sean Gorney

Chicago,IL

Summary

Collaborative leader who partners with coworkers to promote an engaged and empowering work culture. Documented strengths in building and maintaining relationships with customers in a dynamic and fast-paced work environment.

Work History

Department Lead

Dick's Sporting Goods, Inc
2022 - 2025
  • Maintained operational standards in the footwear department
  • Provided up to 200 customers per day with detailed information about merchandise
  • Effectively utilized selling tactics and strategic merchandising to improve conversion rate
  • Continuously managed and trained a team of 8-12 associates in my department

Sales Associate

Millen Hardware
2020 - 2022
  • Greeted customers promptly and enthusiastically
  • Helped customers find the products they needed
  • Provided a number of services to customers including cutting keys and mixing paint
  • Unloaded and merchandised large shipments of freight

Server

Di Pescara
2018 - 2020
  • Provided exceptional customer service and resolved issues promptly
  • Cultivated warm relationships with regular customers
  • Memorized menu items, specials, and allergen information
  • Collaborated with kitchen staff to ensure accurate order preparation and timely service

Dishwasher/Restaurant Busser

Panera Bread
2015 - 2017
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized
  • Improved customer satisfaction by answering questions and resolving issues
  • Refilled coffee vats, took out the trash, cleaned bathrooms, and performed closing tasks each night

Education

Bachelor of Science - Psychology

DePaul University
Chicago, IL
06-2027

Associate of Arts - Psychology

Oakton Community College
Des Plaines, IL
06-2025

Skills

  • - Leadership
  • - Time Management
  • - Relationship Building
  • - Conflict Resolution
  • - Customer Service
  • - Department Organization

Timeline

Department Lead

Dick's Sporting Goods, Inc
2022 - 2025

Sales Associate

Millen Hardware
2020 - 2022

Server

Di Pescara
2018 - 2020

Dishwasher/Restaurant Busser

Panera Bread
2015 - 2017

Bachelor of Science - Psychology

DePaul University

Associate of Arts - Psychology

Oakton Community College

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