Engel Dominique
Hermantown,MN
Summary
Dynamic professional with a proven track record at Marriott Hotel, excelling in team development and customer service. Skilled in training and mentoring staff, I implemented efficient processes that boosted productivity. My strong communication and problem-solving abilities foster a motivated team environment, ensuring exceptional service and operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Department Lead
Kohls Department Store
Duluth, MN
10.2018 - Current
Housekeeping Supervisor
Marriott Hotel
Duluth, MN
02.2015 - 06.2019
- Led housekeeping team to ensure cleanliness and order in all areas.
- Implemented efficient cleaning processes to enhance team productivity.
- Trained staff on safety protocols and equipment usage.
- Coordinated daily schedules to optimize workflow and task completion.
Education
Bachelor Of Computer Science - Computer And Information Sciences
Minneapolis Community And Technical College
Minneapolis, MN09.2014
Skills
- Documentation
- Team development
- Verbal and written communication
- Administrative management
- Merchandising
- Coaching and mentoring
- Training and mentoring
- Retail management
- Customer engagement
- Problem-solving
- Flexible schedule
- Order processing
- Motivational leadership
- Sales expertise
- Customer service
- Team leadership
Certification
A degree of hotel management
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
Spanish
Full Professional
Timeline
Department Lead
Kohls Department Store
10.2018 - Current
Housekeeping Supervisor
Marriott Hotel
02.2015 - 06.2019
Bachelor Of Computer Science - Computer And Information Sciences
Minneapolis Community And Technical College