Driven Retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Sells products while adapting to new industry trends and changing customer desires.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Interim Produce Team Lead
Whole Foods Market Inc
Jackson, WY
06.2022 - Current
Supported promotional plans by updating signage with price changes.
Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
Checked for outdated and overripe grocery items and removed from inventory.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Completed regular cycle counts and inventory audits.
Built customer loyalty and retention by delivering excellent shopping experiences.
Produce Associate Team Leader
Whole Foods Market Inc
Jackson , WY
05.2022 - 06.2022
Supported promotional plans by updating signage with price changes.
Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Pleasantly greeted customers and provided prompt and courteous service.
Checked for outdated and overripe grocery items and removed from inventory.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Completed regular cycle counts and inventory audits.
Stocked merchandise, clearly labeling items and arranging according to size or color.
Produce Order Writer
Whole Foods Market Inc
Jackson , WY
02.2022 - 04.2022
Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
Consulted with customers to assess service requirements and produce accurate orders.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
Recorded adjustments, pallet audits and tracked discrepancies.
Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
Utilized Software to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic.
Completed physical inventory counts each month.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Verified contents of inventory loads against Bills of Lading.
Seafood Clerk
Whole Foods Market Inc
Jackson, WY
12.2021 - 02.2022
Cleaned and sanitized equipment, tools and work surfaces.
Checked quality of products and removed expired items.
Increased sales by explaining characteristics and providing serving suggestions for various seafood items.
Washed floors, walls, coolers and storage shelves.
Cleaned and sanitized seafood area to preserve products and protect safety of guests.
Handled specialty seafood items for packaging and display.
Interacted with customers to foster loyalty and satisfaction.
Followed written recipes to prepare prepackaged seafood meals.
Developed strong rapport with customers and created positive impression of business.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Produce Clerk
Swan Valley General Store
Swan Valley, Idaho
06.2021 - 12.2021
Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
Designed and constructed advertising signs to attract customers and promote sales.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Checked for outdated and overripe grocery items and removed from inventory.
Pleasantly greeted customers and provided prompt and courteous service.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Supported promotional plans by updating signage with price changes.
Worked with customers to pack items according to specific desires and requirements.
Stocked designated items on shelves, end caps and displays.
Managed timely and effective replacement of damaged or missing products.
Operated cash register to record transactions accurately and efficiently.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Performed cash, card and check transactions to complete customer purchases.
Learned duties for various positions and provided backup at key times.
Assistant Store Manager
Simply Mac
Idaho Falls, Idaho
11.2020 - 06.2021
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Reviewed sales and gross profit report to assess company efficiency.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
Rotated merchandise and displays to feature new products and promotions.
Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Investigated market to identify seasonal trends and forecast consumer needs.
Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.