Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sean Hreha

Seville,OH

Summary

Driven professional with extensive experience at Rittman Automotive, excelling in inventory management and customer relations. Spearheaded a department reorganization, enhancing efficiency by implementing advanced inventory systems and fostering strong vendor relationships. Proven track record in improving customer satisfaction and streamlining warranty claims, demonstrating exceptional problem-solving skills and a commitment to excellence.

Overview

4
4
years of professional experience

Work History

Parts Manager

Rittman Automotive
08.2023 - Current
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Help out service advisers if they need help/call off
  • Help Techs if they need help working on the car
  • Keep shop clean and organized
  • Move cars and pull in cars if needed

Service Advisor

Rittman Automotive
08.2023 - Current
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Developed estimates by costing materials, supplies, and labor.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.

Manufacturer

Custom Stone House
02.2020 - 04.2022

Built Stone

Delivered Stone to customers houses/businesses

Ran the shop

Checked what orders where coming in


Education

High School Diploma -

Wadsworth High School
Wadsworth, OH

Skills

  • Customer Service
  • Invoice Processing
  • Inventory Management
  • Ordering parts
  • Stock management
  • Improving customer satisfaction
  • Vendor Relations
  • Warehouse Operations
  • Goal Setting
  • Customer Relations
  • Cost Tracking

Timeline

Parts Manager

Rittman Automotive
08.2023 - Current

Service Advisor

Rittman Automotive
08.2023 - Current

Manufacturer

Custom Stone House
02.2020 - 04.2022

High School Diploma -

Wadsworth High School
Sean Hreha