Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Sean Hunt

Port St Lucie,Florida

Summary

Dynamic professional with a proven track record at Xerox, excelling in customer service and team management. Skilled in complaint resolution and fostering positive team environments, I consistently enhance customer satisfaction and operational efficiency.


Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.



Overview

12
12
years of professional experience

Work History

Delivery Driver

DoorDash
12.2024 - Current
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Maintained clean and safe vehicle, contributing to positive image of company.

Pavilion Park Manager

Stone Hospitality
02.2023 - 07.2025
  • Led employee relations through effective communication, coaching, training, and development.
  • Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Conducted ongoing evaluations of facility conditions, prioritizing improvements based on urgency and available resources.
  • Oversaw compliance with federal, state, and local regulations pertaining to parks management standards.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working independently and collaboratively in a Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines. environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Delivery Driver

DHL
02.2018 - 01.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Amazon Customer Service Team Manager

Xerox
09.2013 - 01.2018
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Followed through with client requests to resolve problems.
  • Managed team schedules, balancing workloads to optimize staff coverage during peak hours.

Education

High School Diploma -

St Jago High School
St. Catherine, Jamaica

Bachelor of Science -

University of The West Indies
UWI Mona, Jamaica

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Complaint resolution
  • Team management
  • Sales support
  • Call center experience
  • Technical support

Timeline

Delivery Driver

DoorDash
12.2024 - Current

Pavilion Park Manager

Stone Hospitality
02.2023 - 07.2025

Delivery Driver

DHL
02.2018 - 01.2023

Amazon Customer Service Team Manager

Xerox
09.2013 - 01.2018

High School Diploma -

St Jago High School

Bachelor of Science -

University of The West Indies
Sean Hunt