Sean Jefferys
Akron,OH
Summary
Dedicated banquet manager known for exceptional customer service and strong quality control skills. Experienced in overseeing event logistics and training staff to deliver an outstanding banquet experience. Decisive professional with many years of experience orchestrating various aspects of banquet services for optimal and smooth-running events. Seasoned expert at planning function details, directing staff, and interacting with other industry professionals for clear communication with personnel and enjoyable gatherings for attendees. Poised with confidence and expertise to swiftly solve problems.
Overview
26
26
years of professional experience
Work History
Banquet Manager
Tangiers Catering
Akron, Ohio
06.2022 - 08.2026
- Coordinated banquet events from setup to execution for diverse clientele.
- Managed staff schedules and assignments, ensuring operational efficiency and seamless event execution.
- Provided leadership and direction to banquet staff in order to maintain a high level of customer satisfaction.
- Trained new employees on service standards and event procedures, ensuring adherence to quality expectations.
- Oversaw inventory management of supplies and equipment for banquet services.
- Collaborated with kitchen team to finalize menu selections and accommodate dietary requirements.
- Planned menus in consultation with chefs and caterers to meet the needs of clients.
- Ensured proper setup and tear down of banquet areas prior to and after functions.
- Worked closely with other departments such as kitchen staff or housekeeping staff to ensure smooth operations during events.
- Conducted regular meetings with catering staff to review policies, clarify procedures, and prepare for upcoming events.
- Established guidelines and procedures to enhance operational efficiency within the banquet department.
- Hired and trained staff and new hires according to company policy and regulations.
- Maintained a safe working environment by adhering to all health and safety regulations.
Cook
Wally waffle
Akron, Ohio
01.2021 - 06.2022
- Prepared and cooked a variety of breakfast items to meet customer demand.
- Collaborated with team members to ensure timely food service during peak hours.
- Maintained cleanliness and organization of kitchen equipment and work areas.
Line Cook
Edgar's Restaurant
Akron, Ohio
03.2016 - 02.2020
- Coordinated with kitchen staff to ensure timely meal preparation and service during peak hours.
- Cooked multiple orders simultaneously during peak hours.
- Monitored cooking times and temperatures to maintain food quality and safety.
- Consistently followed food safety protocols to comply with health regulations.
- Maintained cleanliness and organization of kitchen workspace and equipment to support efficient operations.
- Prepared workstations with essential ingredients, utensils, and cooking equipment for smooth cooking processes.
- Adapted recipes for special dietary needs while preserving flavor integrity.
- Communicated effectively with staff regarding orders and menu changes.
Banquet Manager
The Tangier
Akron, Ohio
04.2000 - 09.2016
- Coordinated banquet events from setup to execution for diverse clientele.
- Managed staff schedules and assignments to optimize event operations and enhance guest experiences.
- Collaborated with kitchen team to finalize menus and accommodate dietary requirements.
- Oversaw inventory management of banquet supplies and equipment to maintain service readiness and minimize disruptions.
- Trained new employees on service standards and event procedures.
- Developed relationships with vendors for timely delivery of catering supplies.
- Ensured compliance with health and safety regulations at all events.
- Addressed guest complaints promptly to improve satisfaction and uphold service standards at banquets.
Education
High School Diploma -
Firestone High School
Akron, OH06-1991
Some College (No Degree) - HVAC
Fortis College
Akron, OHSkills
- Staff scheduling
- Quality control
- Customer relationship management
- Team leadership
- Time management
- Staff management
- Team management
Affiliations
- Waterproofing
- Lawn care
Timeline
Banquet Manager
Tangiers Catering
06.2022 - 08.2026
Cook
Wally waffle
01.2021 - 06.2022
Line Cook
Edgar's Restaurant
03.2016 - 02.2020
Banquet Manager
The Tangier
04.2000 - 09.2016
High School Diploma -
Firestone High School
Some College (No Degree) - HVAC
Fortis College