Resourceful professional skilled in customer service, time management, and trend analysis. Experienced in troubleshooting and developing effective solutions. Strong communicator with a proven ability to foster positive relationships and achieve objectives. Seeking to leverage skills to drive company success.
Work History
Private Driver
2 Years 1 Month
Montgomery County Intermediate Unit | 02.2023 - 03.2025
Ensured timely and safe transportation of students to educational programs and events.
Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
Adapted routes based on traffic conditions to optimize travel times and enhance service reliability.
Assisted in developing schedules that align with program needs and student requirements.
Communicated effectively with staff, parents, and students regarding transportation updates and concerns.
Carpenter/Maintenance Technician
7 Years 4 Months
Haverford College | 08.2015 - 12.2022
Determined repair and maintenance needs of existing structures with thorough inspections.
Delivered expert finishing work for residential and commercial installations, enhancing customer satisfaction.
Minimized wasted materials and rework, carefully planning and carrying out detailed tasks.
Satisfied customers with expert finishing work for residential and commercial installations.
Provided fast solutions to client inquiries, ensuring satisfaction and swift problem resolution.
Addressed and resolved escalated customer complaints with effective communication. and answered questions regarding policies and procedures.
Managed high volume of interactions in fast-paced environment, consistently delivering fast, knowledgeable support.
Provided detailed product and service information to customers through phone and in-person interactions.
Cashier Team Lead
3 Years 5 Months
Lehigh Gas Company | 05.2011 - 10.2014
Operated POS systems to efficiently process sales transactions, manage inventory, and execute price adjustments.
Counted and balanced drawers, prepared bank deposits, and supported cashiers and management to maintain accurate financial records.
Resolved customer complaints with tact to achieve full satisfaction.
Monitored and balanced cash drawers before and after each shift to ensure accuracy and prevent discrepancies.
Operated POS systems to process sales transactions, check inventory, or execute price adjustments.
Supported cashiers and management by counting and balancing drawers and preparing bank deposits.
Monitored and balanced cash drawers before and after each shift.
Worked with store managers to evaluate cashier staffing needs and identify coverage gaps.