SEAN KASS
Pinckney,MI
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
25
25
years of professional experience
Work History
General Manager, GSM, Sales Manager
Lexus Of Ann Arbor
2008.03 - 2024.08
- I worked with the previous family for just shy of 15 years. Spent time in all of our stores including, Lexus, Infiniti, Toyota, Mazda, and VW
- I served as Sales Manager, GSM, and General Manager for the last 14 years
- New group acquired the store in November 2022 were I continued as the General Manager.
- I have a good understanding in all departments form Sales, Service, and parts.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Sales Consultant, Business Manager, Sales Manger, GSM
Ann Arbor Automotive / Ann Arbor Nissan
2001.12 - 2008.03
- During my time here I started as a Sales Consultant, I was able to achieve top volume and grossing sales in first month.
- Was promoted to the Business office, became the Finance Director for all 4 Stores, then moved into Sales Manager, and on to GSM.
Busness owner / operator
Motor City LLC
2000.01 - 2021.08
- My college roommate and I became business partners in Motor City LLC
- We were able to purchase a struggling bar and turn it into a successful Night Club
- Evolution Night Club was located on the Ohio University campus
- I was able to get in the trenches of a business in many areas
- I feel like this was great experience to learn the small details of a business
- I then decided to sell my part and move on as the Bar business wasn't something I wanted long term.
Education
Other - Business Managment
Ohio Universith
Athens, Ohio06.2000
Other - General
Eastern Michigan Universty
Ypsilanti, MI06.1998
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Time Management
- Training and coaching
Accomplishments
Award of Excellence
Nissan of Ann Arbor 2 times
Infiniti of Ann Arbor 3 times
Elite of Lexus
Lexus of Ann Arbor 3 times
Timeline
General Manager, GSM, Sales Manager
Lexus Of Ann Arbor
2008.03 - 2024.08
Sales Consultant, Business Manager, Sales Manger, GSM
Ann Arbor Automotive / Ann Arbor Nissan
2001.12 - 2008.03
Busness owner / operator
Motor City LLC
2000.01 - 2021.08
Other - Business Managment
Ohio Universith
Other - General
Eastern Michigan Universty
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