Detail-oriented team player with strong organizational skills and strong leader skills. Has the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Field Supervisor
Xtreme Home Services
06.2015 - 08.2021
Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
Met with customers to resolve issues and build productive relationships.
Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
Trained workers in proper methods, equipment operation and safety procedures.
Resolved customer complaints to maintain satisfaction and loyalty.
Contributed to business growth by identifying new opportunities for expansion in the local market.
Service Technician
Tranquility Pools LLC
04.2010 - 06.2015
Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Researched and implemented new technologies and equipment.
Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Conducted regular safety audits for serviced equipment, minimizing potential hazards in client environments.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Relationship Manager
Mutual Of Omaha Bank
04.2005 - 01.2010
Prepared internal and regulatory financial reports, balance sheets and income statements.
Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Developed and managed relationships with vendors to establish cost-effective products and services.
Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.