Summary
Overview
Work History
Education
Skills
Timeline
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Sean Kramer

Gilbert,AZ

Summary

Detail-oriented team player with strong organizational skills and strong leader skills. Has the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

Field Supervisor

Xtreme Home Services
06.2015 - 08.2021
  • Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
  • Met with customers to resolve issues and build productive relationships.
  • Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Contributed to business growth by identifying new opportunities for expansion in the local market.

Service Technician

Tranquility Pools LLC
04.2010 - 06.2015
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Researched and implemented new technologies and equipment.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Conducted regular safety audits for serviced equipment, minimizing potential hazards in client environments.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.

Relationship Manager

Mutual Of Omaha Bank
04.2005 - 01.2010
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Developed and managed relationships with vendors to establish cost-effective products and services.
  • Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.

Education

Culinary Arts Degree - Culinary Arts

Arizona Culinary Institute
Scottsdale, AZ
05.2010

High School Diploma -

Gilbert High School
Gilbert, AZ
05.2005

Skills

  • Technical knowledge
  • Equipment Repair
  • Decision-Making
  • Site preparation
  • Effective Communication
  • Task Delegation
  • Team Leadership
  • Self Control and Integrity

Timeline

Field Supervisor

Xtreme Home Services
06.2015 - 08.2021

Service Technician

Tranquility Pools LLC
04.2010 - 06.2015

Relationship Manager

Mutual Of Omaha Bank
04.2005 - 01.2010

Culinary Arts Degree - Culinary Arts

Arizona Culinary Institute

High School Diploma -

Gilbert High School
Sean Kramer