Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Sean La May

Placida

Summary

Versatile and results-driven, I excelled at Abbott Air by enhancing inventory management and boosting customer satisfaction. My expertise in Microsoft Office and exceptional customer service skills, combined with a proven track record of resolving warranty claims, positions me as a valuable asset to any team.

Overview

4
4
years of professional experience

Work History

Parts Manager

Abbott Air
10.2023 - Current
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.

Custodian

Palm Island Resort
04.2022 - 10.2023
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.

Shift Leader

Trulieve
06.2021 - 04.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

High School Diploma -

Lemon Bay Highschool
Englewood, FL
05-2017

FADA - Automotive Repair

Charlotte Technical College
Port Charlotte, FL
05-2016

Skills

  • Customer service
  • Invoice processing
  • Inventory management
  • Ordering parts
  • Vendor relations
  • Returns processing
  • Forklift operation
  • Goal setting
  • Coordinating paperwork
  • Purchasing oversight
  • Lean principles
  • Microsoft office

Accomplishments

  • Received my Purple Belt in Brazilian JiuJitsu on 09/29/2024 under Spencer Mumme at Pythagoras JiuJitsu.
  • Completed a 3 year automotive course at CTC in 1 year.
  • Winning a gold medal at the Sarasota Open BJJ Competition in September of 2023.

Interests

  • I enjoy helping others and giving back to the community
  • Enjoy participating in BJJ for overall physical and mental well-being
  • Gym Workouts
  • Watching Movies and TV Shows
  • Learning new cooking techniques and expanding my culinary skills
  • Acting and Theater
  • Video Gaming
  • Personal Development and Self-Improvement

Timeline

Parts Manager

Abbott Air
10.2023 - Current

Custodian

Palm Island Resort
04.2022 - 10.2023

Shift Leader

Trulieve
06.2021 - 04.2022

High School Diploma -

Lemon Bay Highschool

FADA - Automotive Repair

Charlotte Technical College
Sean La May