Sean Lawson
Carrollton,TX
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
12
12
years of professional experience
Work History
Residential New Construction Account Manager
Astar Heating And Cooling
02.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Sr. Loan Officer
Supreme Lending
01.2018 - 05.2023
- Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
- Successfully managed high-volume pipeline of loans, consistently meeting or exceeding monthly sales targets.
- Achieved high levels of client retention by providing exceptional service throughout the loan origination process.
- Established a reputation as an expert in various loan programs, becoming a trusted resource for colleagues and clients alike.
Sr. Loan Officer
Mid America Mortgage
10.2012 - 01.2018
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
- Successfully managed high-volume pipeline of loans, consistently meeting or exceeding monthly sales targets.
- Established a reputation as an expert in various loan programs, becoming a trusted resource for colleagues and clients alike.
Education
Business Administration And Management
University of Texas At Austin
Austin, TX1995
Skills
- Goal-Oriented
- Issue Resolution
- Account Development
- Customer Relationship Management (CRM)
- Revenue Generation
- Account servicing skills
- Sales Analysis
Timeline
Residential New Construction Account Manager
Astar Heating And Cooling
02.2023 - Current
Sr. Loan Officer
Supreme Lending
01.2018 - 05.2023
Sr. Loan Officer
Mid America Mortgage
10.2012 - 01.2018
Business Administration And Management
University of Texas At Austin
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